Pre-Sales Solution Engineer

About Ditto:

Ditto is on a mission to unleash the full power of edge devices by removing all the plumbing required to build amazing applications. Ditto is a globally remote team. Our core values are trust, communication, and continuous improvement. We celebrate diversity and strive to create a team that encompasses a wide range of backgrounds, skill sets, and perspectives.

As a Pre-Sales Solution Engineer, you will play a pivotal role in the sales cycle by understanding customer requirements, demonstrating how Ditto’s Edge Sync Platform can meet those needs, and serving as a trusted technical advisor. You will work closely with the sales, product, and engineering teams to craft tailored demonstrations and guide prospects through technical evaluations, ensuring our solutions align with their business objectives, running a compelling sales cycle and ultimately achieving and owning the technical win.

As a Pre-Sales Solution Engineer, you will:

• Technical Expertise & Product Demonstrations: Provide deep technical knowledge of Ditto’s platform during sales engagements, showcasing how the solution solves real-world problems for enterprise customers.
• Customer Discovery: Partner with sales to lead discovery sessions with prospects, understanding their technical and business challenges to offer tailored solutions.
• Solution Design & Proof of Concept (PoC): Work with customers to design solution architectures and lead PoC deployments that clearly demonstrate the value of our technology.
• Technical Presentations & Demos: Create and deliver high-impact product demonstrations to customers, addressing both technical and business use cases.
• RFP/RFI Management: Collaborate with internal teams to respond to RFPs and RFIs, ensuring accurate and compelling content that resonates with customer requirements.
• Stakeholder Engagement: Serve as a trusted technical resource for customers, influencing key decision-makers by explaining complex concepts in a clear, concise manner.
• Collaboration with Product & Engineering Teams: Provide feedback to product and engineering teams based on customer needs and market trends, helping shape the future of our product roadmap.
• Sales Support: Assist the sales team with technical insights, addressing technical objections, and guiding prospects through the decision-making process.

What you'll need:

• 3+ years of experience in a pre-sales or solution engineering role, preferably in the enterprise software space (cloud, data infrastructure, SaaS, etc.).
• Strong understanding of either mobile development or cloud platforms, databases, and data analytics technologies.
• Proven ability to deliver compelling technical presentations and product demonstrations to enterprise customers.
• Experience leading technical discussions and facilitating proof of concept (PoC) evaluations with customers.
• Excellent problem-solving skills with the ability to adapt solutions to meet customer needs.
• Ability to communicate complex technical concepts in a simple, effective way for both technical and non-technical stakeholders.
• Experience working closely with sales, product management, and engineering teams in a fast-paced environment.
• Technical proficiency in mobile, database or data integration is preferred.

Nice to Haves:

• Experience working in fast-growing enterprise software companies, especially within the cloud, data management, or SaaS industries.
• Familiarity with enterprise IT environments, including security, compliance, and scalability considerations.
• Strong understanding of data architecture, data pipelines, and integration tools.

Benefits we offer:

• Competitive salaries

• Stock options

• Medical, dental, vision, life, and disability coverage

• Flexible spending account (FSA)

• Flexible vacation policy

• 401(k) plan 

Come join our remote team and discover the possibilities of your best career!

Equal Opportunity Employer: Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.

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