Solutions Engineer - Enterprise

About Ditto:

Ditto is on a mission to unleash the full power of edge devices by removing all the plumbing required to build amazing applications. We bridge the digital divide by enabling real-time data synchronization—even when internet connectivity is limited or non-existent. Our peer-to-peer technology is trusted by major customers like Chick-fil-A and Delta Airlines, and we also work closely with the U.S. military on mission-critical connectivity solutions. As a fast-growing startup poised for a future IPO, our team is globally distributed, and our core values are trust, communication, and continuous improvement. We celebrate diversity and strive to create a team that encompasses a wide range of backgrounds, skill sets, and perspectives.

About the role:

Help us ignite the future of data synchronization as a Solutions Engineer at Ditto! We are looking for a Solutions Engineer-Enterprise that wants to win big and bring Ditto's transformative technology to customers around the world. You will work alongside Account Executives to assist with the technical side of our sales process.

Our sales cycles are complex and involve many stakeholders. Your job will be to win over the technical teams evaluating our platform for multi-year deployments. As a result, you will be an ambassador for Ditto's technical capabilities and will seek to earn the respect of our customers.

The ideal candidate has extensive experience with Solutions Engineering, ideally with exposure to enterprise software. You should enjoy learning new technologies as our SDK is cross-platform and you will be expected to gain knowledge of other platforms. Strong written and oral communication is a requirement as you will be the voice of the product. In addition, travel is expected as you may work onsite with our customers and represent Ditto at industry conferences.

As a Solutions Engineer, you will:

• Coordinate with account executives to create opportunities, close deals, and expand relationships
• Aid development of Ditto’s demo applications on platforms like iOS, Android and Linux
• Effectively sell the value proposition of Ditto to key technical stakeholders within an account
• Maintain an extremely close relationship with our customer success team to make sure customers are happy and want to renew
• Work closely with our product and marketing team to create new, sought-after solutions and marketing material to further expand our pipeline
• Support customers deploying Ditto, including Proof-of-concept work
• Travel and run educational activities with customers
• Represent Ditto at industry conferences
• Mentor junior sales engineers when appropriate

What you’ll need:

• 5+ years of experience in a Solutions Engineering, or Sales Engineering role
• Software development background in multiple languages: NodeJS, Swift, Objective-C, Java, Kotlin, Typescript, React Native, C#, and/or Xamarin
• Excellent written and oral communication skills
• Experience reading and interpreting technical diagrams for enterprise software
• Strong attention to detail and love in delighting customers

Benefits we offer:

• Competitive salaries

• Stock options

• Medical, dental, vision, life, and disability coverage

• Flexible spending account (FSA)

• Flexible vacation policy

• 401(k) plan 

• Office located in Atlanta, GA. Available for team member use.

Come join our remote team and discover the possibilities of your best career!

Equal Opportunity Employer: Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.

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