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Director of Engineering, Infrastructure

US Remote

About Ditto:

Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145 million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world’s hardest connectivity problems.

About the position

Ditto is at an inflection point. We're about to hit a massive scaling phase, and we need an exceptional engineering leader to ensure our infrastructure can support this hyper-growth journey. This is a unique opportunity to join a company at the beginning of its rapid expansion and shape the future of our technical foundation.

As Director of Engineering - Infrastructure, you will lead and unify our Site Reliability Engineering (SRE), Platform, and CI Infrastructure teams. You'll be responsible for creating a holistic view of our infrastructure ecosystem, from our SRE processes to our customer-facing self-service multicloud Kubernetes platform architecture, ensuring we can scale reliably and efficiently to meet the demands of our enterprise customers.

This role is critical to our success - our infrastructure is the foundation that enables us to deliver on our promises to the whales we've courted. You'll work closely with our Cloud team (Big Peer, Portal, Pare, Data Integrations) and report to the VP of Engineering. Your mission will be to strengthen the bond between SRE and platform teams, foster collaboration, and build a world-class infrastructure organization that can support Ditto's ambitious growth plans.

As Director of Engineering - Infrastructure, you will:

  • Lead and manage our SRE, Platform, and CI Infrastructure teams. Manage managers and key ICs such as architects and senior staff engineers
  • Design, own, and execute the vision for platform excellence at Ditto
  • Play a central role in the transformation of Ditto’s engineering culture into a culture that prioritizes reliability and resilience of our mission critical software. Communicate & articulate this mission across the entire company in all hands, presentations, working sessions, and via enactment of strategic objectives
  • Consolidate infrastructure knowledge and expertise to reduce cognitive load across the organization and create scalable processes
  • Develop and execute a comprehensive infrastructure strategy that prepares Ditto for massive scale based on current sales trajectory
  • Strengthen the bond between SRE and Platform teams, fostering collaboration and shared ownership
  • Establish and maintain a healthy, sustainable working cadence for all infrastructure teams while reducing on-call incident frequency
  • Partner with the upcoming Cloud team leadership to ensure seamless integration of infrastructure services
  • Implement best practices for cloud infrastructure management, focusing on AWS with consideration for multi-cloud strategies
  • Lead the optimization of Kubernetes across our infrastructure stack
  • Build and mentor a high-performing team of infrastructure engineers and managers
  • Collaborate with Product, Sales, and other Engineering teams to align infrastructure capabilities with business needs
  • Manage infrastructure budgets and make strategic decisions about tooling and technology investments
  • Establish SLOs, monitoring, and alerting strategies that ensure reliability at scale
  • Champion infrastructure as code, automation, and self-service capabilities

Requirements:

  • 10+ years of experience in cloud SRE/Platform engineering, with deep expertise in distributed systems and infrastructure at scale
  • 5+ years of experience with Kubernetes in production environments
  • 5+ years of experience managing SRE/Platform engineering teams
  • Proven track record of managing teams of 10+ people and scaling engineering organizations
  • Strong AWS experience is required; experience with GCP and Azure is highly desired
  • Advanced knowledge of cloud best practices and infrastructure automation
  • Excellent verbal and written communication skills with the ability to explain complex technical concepts to diverse audiences
  • Strong conflict management and leadership skills
  • Experience managing through rapid growth phases and organizational change
  • Strategic thinking abilities with a focus on business outcomes
  • Track record of successfully reducing operational overhead while improving system reliability
  • Experience with CI/CD pipelines and developer productivity tooling
  • Understanding of security best practices and compliance requirements

Nice to have:

  • Experience in companies going through hyper-growth phases
  • Background in edge computing or distributed database technologies
  • Experience with multi-region and multi-cloud architectures
  • Knowledge of mesh networking or peer-to-peer systems
  • Previous experience working with enterprise customers with high reliability requirements

The Benefits of Building with Us

We offer competitive salaries and meaningful equity. We believe everyone on the team should have a stake in what we’re building. Benefits vary by region to make sure you're covered in the ways that matter most. In the US, that includes health, dental, vision, life, and disability insurance, plus a 401(k) and flexible spending accounts. In the UK, we offer private healthcare through Vitality, a pension plan, and region-specific coverage. For our team members elsewhere in the world, we work with our global employer platform to offer equitable benefits and coverage. 

Regardless of where you live, everyone at Ditto can utilize flexible time off. And while we work remotely, our Atlanta and San Francisco offices are open if you ever want a place to work or meet up with teammates.

Apply Anyway

At Ditto, we believe success isn’t defined by a flawless resume, a set number of years of experience, or checking every box in a job description. What matters most to us are qualities like grit, resilience, and adaptability. If you're excited about our mission but don't meet every requirement, we encourage you to apply anyway. Use your application to tell us how you’ll make an impact here. We’re always looking for exceptional people ready to grow with us.

Equal Opportunity Employer

Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.

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