Working Student UX Research (x,f,m)

You're an investigator and user advocate. You want to get to the bottom of what really drives and influences the customer experience and how best to implement that. As a UX working student, you'll get the opportunity to do just that, and more. You'll work closely with other members of our Research Team, Designers and Product Owners in an environment that fosters growth and creativity. The DKB has more than 4 million customers, who will benefit from the platform and applications built with your research in mind. 

 

At the DKB Code Factory, we make sure we "design the right thing before designing the thing right". To reach this goal, we are looking for a Working Student to support creating new finance products starting in the early phases. It's a challenging, hands-on role with the ability to directly shape the product and take responsibility for its development. The perfect match is a strategic-minded team player who thrives in a fast-paced and dynamic environment, ready to take impactful initiatives.

 

If you want to help mold the entire user experience for one of Germany's largest direct banks, or you just have an affinity for FinTech, let's chat!

{ your_responsibilities: [

• Support the interdisciplinary UX-research team by contributing in various projects like the new banking app, customer web portal, business customers platforms, co-branding mobile apps and more.
• Support user research project management and take ownership.
• Help defining, planing and conducting user research, execute interviews, experiments, surveys and more.
• Support various product teams.
• Become the dedicated advocate of the user-centered approach to product development.

] } ;

{ following_qualifications_would_be_in_line_with_our_desired_profile_for_this_position: [

• Ideally, you are studying Human–Computer interaction, Human Factors, Psychology, Project Management or a related field. You don't? Also cool, tell us your story!
• You have already developed organization and project management skills. 
• You have a big motivation to work in a user research role at a consumer-focused company (best case with some proven experience or even a portfolio).
• You have some knowledge of qualitative or quantitative user research methods, like in-depth interviews, remote research, prototype testing, usability testing, surveys or market landscape analysis.
• You have a proactive working style and enjoy collaborative work in a dynamic, data-driven, creative environment.
• You are available 20 hours per week.
• You are fluent in German and English. 
• You're passionate about your work, but also know how to enjoy your free time!

] } , 

Got the feeling not to match every single requirement? Don’t worry! We encourage you to apply anyways, even if your qualifications do not align perfectly. You might still be just the right candidate for us!

{ { … a_place_to_stay_together:

From Morning Daily to Afterwork Drink, team spirit is essential to us. The heart of our togetherness is that we truly are connected with each other: We not only share fun & laughter, but also honest opinions - because that's how we grow: We exchange ideas, give support in our personal development, and celebrate success together! Besides our great community, we also offer numerous other benefits... 

} } ;