Job Application for Manager, Planned Giving at Doctors Without Borders / Médecins Sans Frontières (MSF) Canada

Applications will be accepted until 9:00am EDT on Thursday, 10 April 2025

A detailed job description is available HERE.

Salary Grade: Level 16 - $87,850 in starting year

At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.

The Planned Giving (PG) Manager at MSF Canada will oversee all aspects of the PG unit, including marketing, donor engagement, estate administration, and mass marketing integration. They will cultivate relationships with loyal supporters, aligning their philanthropic goals with MSF’s mission of providing medical humanitarian aid worldwide.

In this leadership role, the Manager will develop and implement strategies for communications, stewardship, and donor acquisition to meet annual revenue targets. They will drive PG marketing initiatives, collaborate on complex estate gifts, and ensure seamless integration of planned giving outreach to expand the donor portfolio and increase revenue. Additionally, the Manager will build and maintain relationships with key internal and external stakeholders, ensuring a steady pipeline of confirmed, prospective, and retained Planned Giving donors.

MSF Canada is looking for someone who will be responsible for the following:

Management of team and projects – oversee and lead the PG Officer, PG Estates Officer, and PG Coordinator;
Maximize growth opportunities – provide strong people skills and industry knowledge; Lead stewardship, engagement and acquisition strategies for PG unit, developing and researching best practices to recruit and engage new and existing bequests; Increase the income from donors (mid-level, major, corporate, foundations and planned giving) to fulfill the objectives outlined in the Strategic Plan;
Lead MSF Canada Organizational Performance Management (OPM) cycle – including budgeting, Annual Plan (AP), and quarterly reports for the PG unit; Ensure responsible use of resources, including accountability for budget, contracts, and suppliers, recommending new strategies, or drafting proposals in anticipation of future needs;
Risk mitigation - work with lawyers and 3rd Party Vendors & Stakeholders of Integrated Marketing Campaign to ensure cash-flow, mitigating delays with estate distributions and contested estates; expert knowledge and understanding of estate law; expert ability to advise Estate Trustees and hold estate solicitors accountable;
Data analysis – Collaborate with the Fundraising Systems Unit to improve the teams' capacity to build a data-driven FR strategy and program.

The successful candidate will bring MSF Canada:

5+ years of fundraising experience, with a strong focus on managing a Planned Giving portfolio in diverse settings such as charities, NGOs, or the financial sector.
Proven ability to lead donor acquisition and marketing campaigns for legacy giving, including overseeing multi-channel strategies and audience segmentation.
Experience managing relationships with 3rd party vendors and external legal counsel, ensuring compliance and effectiveness in planned giving operations.
Strong track record of meeting clear performance metrics and fundraising goals in planned giving and legacy fundraising.
Demonstrated success in leading and developing diverse teams, including direct reports, while fostering a positive work environment, providing constructive feedback, and implementing professional development initiatives.
Skilled in strategic donor engagement, stewarding high-net-worth individuals and collaborating with financial advisors, wealth managers, and estate lawyers.
Experience managing CRM systems and donor databases to track prospect engagement, performance, and reporting.
Ability to navigate complex financial instruments and tax laws related to charitable giving while working with donors and legal professionals.
Background in Nonprofit Management, Business Administration, Marketing, Communications, Finance, or Law
A Certified Fund-Raising Executive (CFRE) designation or coursework in planned giving, estate law, tax law, or financial planning is an asset
Fluency in English
Proficiency in French is preferred

MSF Canada will provide:

Starting 4 weeks' of vacation per year
Access to an Employee and Family Assistance Program (EFAP)
Flexible work hours and a hybrid working model (minimum 40% in office)
An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
A commitment to incorporating equity, diversity, and inclusion in everything
5% RRSP contributions (no employee matching required)
Health Spending Account
Lifestyle Spending Account
Group insurance (Life, Dependent Life, AD&D)
Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.)
Annual professional development budget
A positive and innovative office culture is based on core values of humanity, integrity and results

Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.

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I confirm that I am legally authorized to work in Canada.

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Applicants must be legally authorized to work in Canada; MSF Canada is not in the position to support a work permit process for any applicant outside of Canada.

I understand this position is based in Toronto, and I currently reside in the Greater Toronto Area.

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I have previously been employed by Doctors Without Borders / Médecins Sans Frontières (MSF)?

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I confirm that I understand MSF Canada uses a fixed salary grid to maintain transparency and pay equity, and salaries are non-negotiable, and the salary for this position is $87,850 per year.

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I speak, read and write in the following languages:

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Briefly, outline the main experience that best prepared you for this position. Please note this experience can be personal or professional, as lived personal experiences are also valued. (200 words or less)

Planned Giving provides organizations a funding stream which is highly personalized, given the nature of legacy gifts at the end of an individuals life. What are some of the strategies you have delivered during past successes in PG and what tools and resources did you utilize? (250 words max)

Please give an example of a campaign you’ve led that incorporated diverse marketing channels, and if applicable, cross-departmental collaboration, and external stakeholder relationship management. (200 words max)

Briefly, what are your best practices for managing a small, diverse, and dynamic team, and how do you ensure the building of an inclusive work environment? (200 words or less)

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I confirm that I have read, understood and agree to the MSF Canada recruitment policies and procedures stated on this website, and I understand that all personal details will be stored confidentially for a maximum of two years by MSF Canada in compliance with the Personal Data Protection Act. I understand that MSF Canada will use my personal details for recruitment purposes only and will not share this data with anyone else outside MSF. I confirm that all of the above information is truthful and complete as of this date,

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Demographic Questions (Optional) / Questionnaire démographique (participation volontaire)

MSF Canada is a people-focused humanitarian organization that is proud to offer a diverse, collaborative, and inclusive work environment. We strongly believe this approach enhances our work and we’re committed to equity in employment. The organization seeks to attract and engage the best professionals to join and maintain meaningful, productive and lasting work relationships. We embrace diverse motivations and backgrounds of people working together to exhibit their passion in action for the social mission of MSF. / Organisation humanitaire se préoccupant des êtres humains, MSF Canada est fière d’offrir un milieu de travail diversifié, collaboratif et inclusif. Nous croyons fermement que cette approche valorise notre travail. Nous souscrivons aussi au principe de l’équité en matière d’emploi. L’organisation cherche à attirer et à embaucher les professionnels les plus compétents et à entretenir avec eux des relations de travail fructueuses, productives et durables. Nous favorisons les motivations et expériences différentes des personnes qui, en collaborant, expriment leur passion dans l’action en faveur de la mission sociale de MSF.

MSF Canada acknowledges the existence of systemic racism and oppression and is committed to sustaining and strengthening its anti-racism and anti-oppression (AOAR) efforts. / MSF Canada reconnaît l'existence de l'oppression et du racisme systémiques, et s'engage à maintenir et à intensifier ses efforts de lutte contre le racisme et l'oppression.

As MSF Canada continues to grow and strive to remove barriers in its offices in Canada and in MSF work environments abroad, we welcome applications from individuals with unique experiences of intersectional oppression on the basis of their social markers such as their ethno-racial identity, age, gender identity, education, socio-economic status or place of origin. / Alors que MSF Canada continue de grandir et de travailler à l'élimination des barrières dans ses bureaux ici au pays et les projets MSF à l'étranger, nous encourageons les individus ayant des expériences uniques d'oppression intersectionnelle sur la base de leurs marqueurs sociaux, tels que l'identité ethnoraciale, l'âge, l'identité de genre, l'éducation, le statut socio-économique ou le lieu d

Responses to the below questions are completely voluntary and are not associated with your individual application and has no impact, in any way, in the hiring decision. The data collected will be used in aggregate only to help us identify areas of improvement in our recruitment process. / Les réponses aux questions ci-dessous sont entièrement volontaires, ne sont pas associées à votre candidature individuelle et n'ont aucune incidence, de quelque manière que ce soit, sur la décision d'embauche. Les données collectées seront seulement utilisées sous une forme agrégée afin nous aider à identifier les domaines d'amélioration à l'intérieur de notre processus de recrutement.

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Manager, Planned Giving

Applications will be accepted until 9:00am EDT on Thursday, 10 April 2025

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Demographic Questions (Optional) / Questionnaire démographique (participation volontaire)