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Digital Fundraising Officer

Toronto

Applications will be accepted until 9:00am EDT on Monday, 28 April 2025

A detailed job description is available HERE.

Salary Grade: Level 14 - $70,676 in starting year

At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971. 

The Digital Fundraising Officer is a position on MSF Canada’s Integrated Fundraising team, reporting to the Senior Manager Integrated Campaigns, a team that is collectively responsible for all of MSF Canada’s digital fundraising presence.

MSF Canada is looking for someone who will be responsible to:  

  • Project manage MSF Canada’s digital fundraising activities across all digital channels and platforms, from initial brief to final delivery, with emphasis on Email and Organic Web
  • Manage external vendor to ensure the timely execution of campaigns that are on budget and aligned with MSF brand guidelines and principles
  • Support the management of online fundraising platforms/systems, and online conversion strategies across MSF-C donation forms
  • Build networks with key individuals from charity and commercial sector digital marketing to gain market intelligence, expert advice, and assistance; keep up to date with developments and trends in digital marketing/fundraising; actively participate in MSF International digital fundraising working group

The successful candidate will bring to MSF Canada:  

  • Alignment with MSF value, including principles of equity, diversity, and inclusion 
  • Education or training in digital fundraising, digital marketing, digital communications, or a related field
  • Proficiency in English, with strong copy-writing/editing skills
  • Professional experience in the fields of digital marketing, digital fundraising, or digital communications
  • Demonstrated experience managing digital projects from website implementation, donations forms tests, digital campaigns – including SEO/SEM, email, social media, advertising, etc.
  • Experience managing digital providers
  • Demonstrated proficiency with digital marketing tools such as email marketing tools, online gateways and payment methods, Digital marketing, SEOs and Analytics tools, CRM, and website integration (e.g., Luminate Online), coding and segmentation systems and procedures
  • Experience in optimizing UX and CRO
  • Experience with A/B and multivariate experiments
  • Familiarity with common web languages (e.g., HTML, CSS)

MSF Canada will provide:

  • Starting 4 weeks' vacation per year 
  • Access to an Employee and Family Assistance Program (EFAP) 
  • Flexible work hours and a hybrid working model (minimum 40% in office) 
  • An accessible, open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms  
  • A commitment to incorporating equity, diversity, and inclusion in everything  
  • 5% RRSP contributions (no employee matching required) 
  • Health Spending Account 
  • Lifestyle Spending Account 
  • Group insurance (Life, Dependent Life, AD&D) 
  • Peace of Mind plan (prescription drug coverage, accidental dental, hospital care, etc.) 
  • Professional development budget
  • A positive and innovative office culture is based on core values of humanity, integrity and results

Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.

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Applicants must be legally authorized to work in Canada; MSF Canada is not in the position to support a work permit process for any applicant outside of Canada.

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While not required, French is an asset for most roles within MSF Canada.

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Demographic Questions (Optional) / Questionnaire démographique (participation volontaire)

MSF Canada is a people-focused humanitarian organization that is proud to offer a diverse, collaborative, and inclusive work environment. We strongly believe this approach enhances our work and we’re committed to equity in employment. The organization seeks to attract and engage the best professionals to join and maintain meaningful, productive and lasting work relationships. We embrace diverse motivations and backgrounds of people working together to exhibit their passion in action for the social mission of MSF. / Organisation humanitaire se préoccupant des êtres humains, MSF Canada est fière d’offrir un milieu de travail diversifié, collaboratif et inclusif. Nous croyons fermement que cette approche valorise notre travail. Nous souscrivons aussi au principe de l’équité en matière d’emploi. L’organisation cherche à attirer et à embaucher les professionnels les plus compétents et à entretenir avec eux des relations de travail fructueuses, productives et durables. Nous favorisons les motivations et expériences différentes des personnes qui, en collaborant, expriment leur passion dans l’action en faveur de la mission sociale de MSF.  

MSF Canada acknowledges the existence of systemic racism and oppression and is committed to sustaining and strengthening its anti-racism and anti-oppression (AOAR) efforts. / MSF Canada reconnaît l'existence de l'oppression et du racisme systémiques, et s'engage à maintenir et à intensifier ses efforts de lutte contre le racisme et l'oppression.

As MSF Canada continues to grow and strive to remove barriers in its offices in Canada and in MSF work environments abroad, we welcome applications from individuals with unique experiences of intersectional oppression on the basis of their social markers such as their ethno-racial identity, age, gender identity, education, socio-economic status or place of origin. / Alors que MSF Canada continue de grandir et de travailler à l'élimination des barrières dans ses bureaux ici au pays et les projets MSF à l'étranger, nous encourageons les individus ayant des expériences uniques d'oppression intersectionnelle sur la base de leurs marqueurs sociaux, tels que l'identité ethnoraciale, l'âge, l'identité de genre, l'éducation, le statut socio-économique ou le lieu d

 Responses to the below questions are completely voluntary and are not associated with your individual application and has no impact, in any way, in the hiring decision. The data collected will be used in aggregate only to help us identify areas of improvement in our recruitment process.  / Les réponses aux questions ci-dessous sont entièrement volontaires, ne sont pas associées à votre candidature individuelle et n'ont aucune incidence, de quelque manière que ce soit, sur la décision d'embauche. Les données collectées seront seulement utilisées sous une forme agrégée afin nous aider à identifier les domaines d'amélioration à l'intérieur de notre processus de recrutement.

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