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Fundraising Database Specialist (interim contract)

Toronto

Applications will be accepted until 09:00am Eastern Time on Tuesday, May 6, 2025

A detailed job description is available HERE.

Salary Grade: Level 14 - $70,676 per year

At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971. 

The Database Specialists role is to lead the data integration, data integrity, and quality across critical systems within the Fundraising department and to ensure business rules are functioning correctly. The Specialist is responsible for the day-to-day operations of the Fundraising (FR) Customer Relationship Management system (CRM) – Blackbaud Raiser’s Edge (RE) and Luminate Online (LO).

MSF Canada is looking for someone who will be responsible for the following:  

  • CRM Database Management - Update, edit and maintain all donor information to ensure accuracy and integrity of constituent and gift data; implement changes to historical constituent, gift and campaign information/architecture as required
  • Workflow Analysis and Development - Review existing workflows, identify inefficiencies, and map out missing elements.
  • Data Management and Financial Reconciliation - Oversee the tax receipt processing is according to Fundraising and Finance requirements, ensuring tax receipts and acknowledgment letters are mailed (or emailed) on a timely basis from RE, that gift adjustments are completed and duplicate/corrected tax receipts are issued as required
  • Fundraising Team Support and Reporting - Lead the prioritization of data services related to RE and LO, and fulfill Fundraising data requests

The successful candidate will bring to MSF Canada:  

  • Senior demonstrated experience working with Raiser’s Edge and Luminate Online
  • Experience training others on the use of Raiser’s Edge and Luminate Online
  • Previous project leadership experience, serving as a subject matter expert
  • Ability to work with high level of autonomy, efficiency, accuracy, and speed
  • High proficiency using MS Office software including Word and Excel
  • Basic understanding of fundraising methods and gift processing

MSF Canada will provide:

  • Starting 4 weeks' of vacation per year 
  • Access to an Employee and Family Assistance Program (EFAP) 
  • Flexible work hours and a hybrid working model (minimum 40% in office) 
  • An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms  
  • A commitment to incorporating equity, diversity, and inclusion in everything  
  • 5% RRSP contributions (no employee matching required) 
  • Health Spending Account 
  • Lifestyle Spending Account 
  • Group insurance (Life, Dependent Life, AD&D) 
  • Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.) 
  • Annual professional development budget
  • A positive and innovative office culture is based on core values of humanity, integrity and results

Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.

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Applicants must be legally authorized to work in Canada; MSF Canada is not in the position to support a work permit process for any applicant outside of Canada.

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Demographic Questions (Optional) / Questionnaire démographique (participation volontaire)

MSF Canada is a people-focused humanitarian organization that is proud to offer a diverse, collaborative, and inclusive work environment. We strongly believe this approach enhances our work and we’re committed to equity in employment. The organization seeks to attract and engage the best professionals to join and maintain meaningful, productive and lasting work relationships. We embrace diverse motivations and backgrounds of people working together to exhibit their passion in action for the social mission of MSF. / Organisation humanitaire se préoccupant des êtres humains, MSF Canada est fière d’offrir un milieu de travail diversifié, collaboratif et inclusif. Nous croyons fermement que cette approche valorise notre travail. Nous souscrivons aussi au principe de l’équité en matière d’emploi. L’organisation cherche à attirer et à embaucher les professionnels les plus compétents et à entretenir avec eux des relations de travail fructueuses, productives et durables. Nous favorisons les motivations et expériences différentes des personnes qui, en collaborant, expriment leur passion dans l’action en faveur de la mission sociale de MSF.  

MSF Canada acknowledges the existence of systemic racism and oppression and is committed to sustaining and strengthening its anti-racism and anti-oppression (AOAR) efforts. / MSF Canada reconnaît l'existence de l'oppression et du racisme systémiques, et s'engage à maintenir et à intensifier ses efforts de lutte contre le racisme et l'oppression.

As MSF Canada continues to grow and strive to remove barriers in its offices in Canada and in MSF work environments abroad, we welcome applications from individuals with unique experiences of intersectional oppression on the basis of their social markers such as their ethno-racial identity, age, gender identity, education, socio-economic status or place of origin. / Alors que MSF Canada continue de grandir et de travailler à l'élimination des barrières dans ses bureaux ici au pays et les projets MSF à l'étranger, nous encourageons les individus ayant des expériences uniques d'oppression intersectionnelle sur la base de leurs marqueurs sociaux, tels que l'identité ethnoraciale, l'âge, l'identité de genre, l'éducation, le statut socio-économique ou le lieu d

 Responses to the below questions are completely voluntary and are not associated with your individual application and has no impact, in any way, in the hiring decision. The data collected will be used in aggregate only to help us identify areas of improvement in our recruitment process.  / Les réponses aux questions ci-dessous sont entièrement volontaires, ne sont pas associées à votre candidature individuelle et n'ont aucune incidence, de quelque manière que ce soit, sur la décision d'embauche. Les données collectées seront seulement utilisées sous une forme agrégée afin nous aider à identifier les domaines d'amélioration à l'intérieur de notre processus de recrutement.

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