Job Application for Senior Manager, People Operations - Canada at Doctors Without Borders / Médecins Sans Frontières (MSF) Canada

Applications will be accepted until 9:00am EDT on Tuesday, 5 August 2025 EDT

Salary Grade: Level 18 - $112,176 in starting year

Be a Driving Force Behind People, Purpose, and Performance. Are you a strategic HR leader ready to help shape the future of our workforce? MSF Canada is looking for an experienced and visionary Senior Manager, People Operations to lead the evolution of our People strategy, culture, and systems.

Reporting to the Director of Human Resources, this role is central to building a high-performing, inclusive, and resilient organization. You'll oversee the full employee lifecycle—integrating talent, well-being, culture, and organizational effectiveness—through progressive HR practices grounded in humanity, integrity, and results.

In this role, you will:

Lead HR strategy and operations across Canada, from recruitment to retention, performance to HR policy
Collaborate with senior leaders to align HR practices with organizational goals and values
Champion a workplace culture that is inclusive, supportive, and mission-driven
Guide and develop a high-performing People team
Ensure compliance with employment legislation in Ontario and Quebec
Drive innovation in HR processes using data and project management tools

The complete job description is available HERE.

You bring:

Broad experience across People/HR functions including talent acquisition, policy, compliance, and organizational design
Proven leadership of diverse, high-impact teams
Deep knowledge of employment legislation and HR best practices
Strategic thinking with the ability to align people strategies to organizational outcomes
Advanced Excel and data fluency, and a working knowledge of project management tools
Bilingualism in French is highly beneficial

MSF Canada will provide:

Starting 4 weeks' of vacation per year
Access to an Employee and Family Assistance Program (EFAP)
Flexible work hours and a hybrid working model (minimum 40% in office)
An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
A commitment to incorporating equity, diversity, and inclusion in everything
5% RRSP contributions (no employee matching required)
Health Spending Account
Lifestyle Spending Account
Group insurance (Life, Dependent Life, AD&D)
Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.)
Annual professional development budget
A positive and innovative office culture is based on core values of humanity, integrity and results

Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org

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Cover Letter

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I confirm that I am legally authorized to work in Canada.

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Applicants must be legally authorized to work in Canada; MSF Canada is not in the position to support a work permit process for any applicant outside of Canada.

I have previously been employed by Doctors Without Borders / Médecins Sans Frontières (MSF)?

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I understand this position is based in Toronto or Montréal, and I currently reside in the Toronto or Montréal area.

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I confirm that I understand MSF Canada uses a fixed salary grid to maintain transparency and pay equity, and salaries are non-negotiable, and the salary range for this position is $112,176 per year.

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I speak, read and write in the following languages *

English, Fluent

English, Intermediate

French, Fluent

French, Intermediate

Other

I understand that MSF Canada has a hybrid work policy, with full time employees working a minimum of 40% in office per week (2 days), and I am able to meet that expectation.

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Tell us what motivates you most about this position and how it fits into your mid- or longer- term career goals? (100 words max)

Tell us how you build and maintain trust with senior leaders and staff when managing sensitive HR issues. Provide a brief example of a time you navigated a complex situation requiring discretion and influence. (200 words or less)

Describe your approach to team leadership. How have you motivated, developed, and retained a high-performing HR team, especially in a fast-paced or changing environment? (200 words or less)

If possible, describe a situation where you identified a compliance risk or challenge related to employment legislation in Ontario or Quebec. How did you address it, and what was the impact on the organization? (200 words or less)

Briefly, outline how you have contributed to aligning People/HR strategies with organizational goals. Provide an example of how you defined and measured HR objectives to drive performance or change. (200 words or less)

Briefly describe how you incorporate your understanding of the principles of Equity, Diversity, and Inclusion in your professional experience to date. (100 words maximum)

Where did you hear about this vacancy?

Demographic Questions (Optional) / Questionnaire démographique (participation volontaire)

MSF Canada is a people-focused humanitarian organization that is proud to offer a diverse, collaborative, and inclusive work environment. We strongly believe this approach enhances our work and we’re committed to equity in employment. The organization seeks to attract and engage the best professionals to join and maintain meaningful, productive and lasting work relationships. We embrace diverse motivations and backgrounds of people working together to exhibit their passion in action for the social mission of MSF. / Organisation humanitaire se préoccupant des êtres humains, MSF Canada est fière d’offrir un milieu de travail diversifié, collaboratif et inclusif. Nous croyons fermement que cette approche valorise notre travail. Nous souscrivons aussi au principe de l’équité en matière d’emploi. L’organisation cherche à attirer et à embaucher les professionnels les plus compétents et à entretenir avec eux des relations de travail fructueuses, productives et durables. Nous favorisons les motivations et expériences différentes des personnes qui, en collaborant, expriment leur passion dans l’action en faveur de la mission sociale de MSF.

MSF Canada acknowledges the existence of systemic racism and oppression and is committed to sustaining and strengthening its anti-racism and anti-oppression (AOAR) efforts. / MSF Canada reconnaît l'existence de l'oppression et du racisme systémiques, et s'engage à maintenir et à intensifier ses efforts de lutte contre le racisme et l'oppression.

As MSF Canada continues to grow and strive to remove barriers in its offices in Canada and in MSF work environments abroad, we welcome applications from individuals with unique experiences of intersectional oppression on the basis of their social markers such as their ethno-racial identity, age, gender identity, education, socio-economic status or place of origin. / Alors que MSF Canada continue de grandir et de travailler à l'élimination des barrières dans ses bureaux ici au pays et les projets MSF à l'étranger, nous encourageons les individus ayant des expériences uniques d'oppression intersectionnelle sur la base de leurs marqueurs sociaux, tels que l'identité ethnoraciale, l'âge, l'identité de genre, l'éducation, le statut socio-économique ou le lieu d

Responses to the below questions are completely voluntary and are not associated with your individual application and has no impact, in any way, in the hiring decision. The data collected will be used in aggregate only to help us identify areas of improvement in our recruitment process. / Les réponses aux questions ci-dessous sont entièrement volontaires, ne sont pas associées à votre candidature individuelle et n'ont aucune incidence, de quelque manière que ce soit, sur la décision d'embauche. Les données collectées seront seulement utilisées sous une forme agrégée afin nous aider à identifier les domaines d'amélioration à l'intérieur de notre processus de recrutement.

Which of the following best describe your ethno-racial heritage? Quelle(s) est/sont votre/vos origine(s) ethnique(s) ou culturelle(s)? (select all that apply / Cochez toutes les réponses qui s'appliquent)

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What gender do you identity as/ Quel est votre sexe ou genre sexuel actuel ? : (select all that apply / Cochez toutes les réponses qui s'appliquent)

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What sexual orientation best describes you / Quelle est votre orientation sexuelle ? (Select all that apply / Cochez toutes les réponses qui s'appliquent)

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Do you live with a disability that affects your physical and/or mental health? / Vivez-vous avec un handicap qui affecte votre santé physique et/ou mentale ?

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Are you a parent, guardian, or primary caregiver of a child/children, or anyone other than your child (i.e. parent, grandparent, defacto family member) / Êtes-vous un parent, un tuteur ou un principal fournisseur de soins d’un ou de plusieurs enfants, ou

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What is your highest level of education? / Quel est le plus haut niveau de scolarité que vous avez atteint?

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What is your age group? / Dans quelle tranche d’âge vous situez-vous ?

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What is your annual total household income range, before taxes? / Quel est le montant de votre revenu annuel avant impôts (en dollar canadien)?

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Senior Manager, People Operations - Canada

Applications will be accepted until 9:00am EDT on Tuesday, 5 August 2025 EDT

Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

Apply for this job

Demographic Questions (Optional) / Questionnaire démographique (participation volontaire)