Job Application for Donor Engagement Officer, Planned Giving at Doctors Without Borders / Médecins Sans Frontières (MSF) Canada

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Applications will be accepted until 9:00am EDT on Monday, 27 October 2025

Salary Grade: Level 14 - $70,676 in starting year

At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.

The Planned Giving Officer is a member of the Philanthropy Fundraising team. They develop and implement the planned giving communications and stewardship program, managing planned giving marketing initiatives and providing a holistic approach to integrate the planned giving outreach activities to grow year after year the planned giving portfolio and income. The Planned Giving Officer oversees relationship management of key internal and external stakeholders to ensure a steady flow of confirmed, prospective, and retained planned giving donors.  

MSF Canada is looking for someone to:

Be the first point of contact for Planned Giving inquiries at MSF
Build and nurture long lasting donor relationships
Support and build Planned Giving events and awareness strategies
Collaborate with other fundraising teams to identify warm leads
Offer regular reports and data maintenance for Planned Giving and other MSF Fundraising teams collaborating with Planned Giving

The successful candidate will bring MSF Canada:

Experience with managing a donor portfolio, including managing relationships with 3rd party vendors, and external relationships such as Financial Advisors
Experience in customer service and ability to prioritize client/customer/donor requests
Strong database management skills and experience in fundraising software
Demonstrated commitment to professional ethics and safeguarding client/customer/donor confidentiality at all times
Demonstrated experience in fundraising, marketing, communications, or a related field
Proficiency with MS Office Suite (Word, Excel, PowerPoint), Asana, and content management systems
Fluency in English
Proficiency in French is highly preferred

A detailed job description is available HERE.

MSF Canada will provide:

Starting 4 weeks' of vacation per year
Access to an Employee and Family Assistance Program (EFAP)
Flexible work hours and a hybrid working model (minimum 40% in office)
An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
A commitment to incorporating equity, diversity, and inclusion in everything
5% RRSP contributions (no employee matching required)
Health Spending Account
Lifestyle Spending Account
Group insurance (Life, Dependent Life, AD&D)
Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.)
Annual professional development budget
A positive and innovative office culture is based on core values of humanity, integrity and results

Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.

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I confirm that I am legally authorized to work in Canada.

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Applicants must be legally authorized to work in Canada; MSF Canada is not in the position to support a work permit process for any applicant outside of Canada.

I understand this position is based in Toronto, and I currently reside in the Greater Toronto Area.

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I confirm you I am able to commute to the Toronto office 2 days/week including Wednesdays?

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I have previously been employed by Doctors Without Borders / Médecins Sans Frontières (MSF)?

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I confirm that I understand MSF Canada uses a fixed salary grid to maintain transparency and pay equity, and salaries are non-negotiable, and the salary for this position is $70,676 per year.

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I speak, read and write in the following languages:

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While not always required, French is an asset for most roles.

Briefly, outline your most relevant experience for this role. (200 words or less)

This role requires the ability to build and maintain relationships. Please describe your previous experience initiating, building, and sustaining a relationship with an important donor. (250 words or less)

The Donor Engagement Officer will be fundamental to the growth of MSF’s planned giving program. Please describe your experience soliciting and securing gifts using marketing initiatives (online or offline) or during one-to-one conversations. (250 words or less)

MSF Canada has a strong commitment to advancing equity, diversity, and inclusion and connecting those principles to all facets of our work. Please give an example of how you would integrate these principles in this role. (200 words or less)

How did you hear about this job?

I confirm that I have read, understood and agree to the MSF Canada recruitment policies and procedures stated on this website, and I understand that all personal details will be stored confidentially for a maximum of two years by MSF Canada in compliance with the Personal Data Protection Act. I understand that MSF Canada will use my personal details for recruitment purposes only and will not share this data with anyone else outside MSF. I confirm that all of the above information is truthful and complete as of this date,

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Demographic Questions (Optional) / Questionnaire démographique (participation volontaire)

MSF Canada is a people-focused humanitarian organization that is proud to offer a diverse, collaborative, and inclusive work environment. We strongly believe this approach enhances our work and we’re committed to equity in employment. The organization seeks to attract and engage the best professionals to join and maintain meaningful, productive and lasting work relationships. We embrace diverse motivations and backgrounds of people working together to exhibit their passion in action for the social mission of MSF. / Organisation humanitaire se préoccupant des êtres humains, MSF Canada est fière d’offrir un milieu de travail diversifié, collaboratif et inclusif. Nous croyons fermement que cette approche valorise notre travail. Nous souscrivons aussi au principe de l’équité en matière d’emploi. L’organisation cherche à attirer et à embaucher les professionnels les plus compétents et à entretenir avec eux des relations de travail fructueuses, productives et durables. Nous favorisons les motivations et expériences différentes des personnes qui, en collaborant, expriment leur passion dans l’action en faveur de la mission sociale de MSF.

MSF Canada acknowledges the existence of systemic racism and oppression and is committed to sustaining and strengthening its anti-racism and anti-oppression (AOAR) efforts. / MSF Canada reconnaît l'existence de l'oppression et du racisme systémiques, et s'engage à maintenir et à intensifier ses efforts de lutte contre le racisme et l'oppression.

As MSF Canada continues to grow and strive to remove barriers in its offices in Canada and in MSF work environments abroad, we welcome applications from individuals with unique experiences of intersectional oppression on the basis of their social markers such as their ethno-racial identity, age, gender identity, education, socio-economic status or place of origin. / Alors que MSF Canada continue de grandir et de travailler à l'élimination des barrières dans ses bureaux ici au pays et les projets MSF à l'étranger, nous encourageons les individus ayant des expériences uniques d'oppression intersectionnelle sur la base de leurs marqueurs sociaux, tels que l'identité ethnoraciale, l'âge, l'identité de genre, l'éducation, le statut socio-économique ou le lieu d

Responses to the below questions are completely voluntary and are not associated with your individual application and has no impact, in any way, in the hiring decision. The data collected will be used in aggregate only to help us identify areas of improvement in our recruitment process. / Les réponses aux questions ci-dessous sont entièrement volontaires, ne sont pas associées à votre candidature individuelle et n'ont aucune incidence, de quelque manière que ce soit, sur la décision d'embauche. Les données collectées seront seulement utilisées sous une forme agrégée afin nous aider à identifier les domaines d'amélioration à l'intérieur de notre processus de recrutement.

Which of the following best describe your ethno-racial heritage? Quelle(s) est/sont votre/vos origine(s) ethnique(s) ou culturelle(s)? (select all that apply / Cochez toutes les réponses qui s'appliquent)

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What gender do you identity as/ Quel est votre sexe ou genre sexuel actuel ? : (select all that apply / Cochez toutes les réponses qui s'appliquent)

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What sexual orientation best describes you / Quelle est votre orientation sexuelle ? (Select all that apply / Cochez toutes les réponses qui s'appliquent)

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Do you live with a disability that affects your physical and/or mental health? / Vivez-vous avec un handicap qui affecte votre santé physique et/ou mentale ?

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Are you a parent, guardian, or primary caregiver of a child/children, or anyone other than your child (i.e. parent, grandparent, defacto family member) / Êtes-vous un parent, un tuteur ou un principal fournisseur de soins d’un ou de plusieurs enfants, ou

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What is your highest level of education? / Quel est le plus haut niveau de scolarité que vous avez atteint?

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What is your age group? / Dans quelle tranche d’âge vous situez-vous ?

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What is your annual total household income range, before taxes? / Quel est le montant de votre revenu annuel avant impôts (en dollar canadien)?

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Donor Engagement Officer, Planned Giving

Applications will be accepted until 9:00am EDT on Monday, 27 October 2025

Apply for this job

Demographic Questions (Optional) / Questionnaire démographique (participation volontaire)