Job Application for Fundraising Database Administrator at Doctors Without Borders / Médecins Sans Frontières (MSF) Canada

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Applications will be accepted until 09:00am Eastern Time on Monday, November 17, 2025

Salary Grade: Level 11 - $53,100 per year, prorated to 6 month contract

At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.

The Fundraising Database Administrator will actively contribute to the Fundraising Systems unit successful operations and daily activities. They will support all in-house donation processing and acknowledgements and contribute to maintaining data health in respective donor management systems.

MSF Canada is looking for someone who will be responsible for:

Support in-house administrative duties, including, but not limited to receiving, coding and handling fundraising mail, issuing missing tax receipts and donation processing.
Maintain data hygiene in the CRMs platforms (Raiser’s Edge, Luminate Online) – merge duplicates, convert records, implement mass changes and identify data quality issues.
Maintain, establish and promote best practices and standards for a positive donor experience, with a drive to constantly improve unit’s processes and procedures.

CLICK HERE for complete description.

The successful candidate will bring to MSF Canada:

Working knowledge of donor management systems
Experience in gift administration or gift processing
Solid computer skills with proficiency in Microsoft Office Suite
Previous experience or training in Fundraising
Experience in working on multiple projects at the same time
Commitment to MSF Principles and cross cultural awareness
Proficiency in English

MSF Canada will provide the following benefits (prorated to contract length):

Starting 4 weeks' of vacation per year
Access to an Employee and Family Assistance Program (EFAP)
Flexible work hours and a hybrid working model
An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
A commitment to incorporating equity, diversity, and inclusion in everything
5% RRSP contributions (no employee matching required)
Health Spending Account
Group insurance (Life, Dependent Life, AD&D)
Peace of Mind plan (prescription drug coverage, accidental dental, hospital care, etc.)
Annual professional development budget
A positive and innovative office culture is based on core values of humanity, integrity and results

Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.

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I confirm that I am legally authorized to work in Canada.

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I understand this position is based in Toronto, and I currently reside in the Toronto region.

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I have previously worked for Doctors Without Borders / Médecins Sans Frontières (MSF)?

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I confirm that I understand MSF Canada uses a fixed salary grid to maintain transparency and pay equity, and salaries are non-negotiable, and the salary for this position is $53,100 per year (prorated to contract length).

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I confirm I am able to commute to the Toronto office 4 days per week including Wednesdays.

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I speak, read and write in the following languages: *

English, Fluent

English, Intermediate

English, Beginner

French, Fluent

French, Intermediate

French, Beginner

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Briefly outline the main experience that best prepared you for this position. Please note this experience can be personal or professional, as lived personal experiences are also valued. (200 words or less)

Do you have experience using donor management systems (e.g., Raiser’s Edge, Luminate Online) for gift administration or donation processing?

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Have you performed data hygiene tasks in donor management systems (e.g., merging duplicates, updating records, identifying data quality issues)?

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How would you rate your proficiency in Microsoft Office Suite (e.g., Excel, Word, Outlook), and your ability to manage multiple projects simultaneously?

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Have you received training or worked in a fundraising environment where maintaining quality standards and donor experience were emphasized?

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This role requires teamwork, cross-cultural awareness, and proactive planning. Can you share a brief example of how you’ve demonstrated these skills in a previous role? (100 words or less)

Briefly tell us how you have contributed to fostering an inclusive, respectful, and equitable team environment in your current or prior roles? (100 words or less)

Demographic Questions (Optional) / Questionnaire démographique (participation volontaire)

MSF Canada is a people-focused humanitarian organization that is proud to offer a diverse, collaborative, and inclusive work environment. We strongly believe this approach enhances our work and we’re committed to equity in employment. The organization seeks to attract and engage the best professionals to join and maintain meaningful, productive and lasting work relationships. We embrace diverse motivations and backgrounds of people working together to exhibit their passion in action for the social mission of MSF. / Organisation humanitaire se préoccupant des êtres humains, MSF Canada est fière d’offrir un milieu de travail diversifié, collaboratif et inclusif. Nous croyons fermement que cette approche valorise notre travail. Nous souscrivons aussi au principe de l’équité en matière d’emploi. L’organisation cherche à attirer et à embaucher les professionnels les plus compétents et à entretenir avec eux des relations de travail fructueuses, productives et durables. Nous favorisons les motivations et expériences différentes des personnes qui, en collaborant, expriment leur passion dans l’action en faveur de la mission sociale de MSF.

MSF Canada acknowledges the existence of systemic racism and oppression and is committed to sustaining and strengthening its anti-racism and anti-oppression (AOAR) efforts. / MSF Canada reconnaît l'existence de l'oppression et du racisme systémiques, et s'engage à maintenir et à intensifier ses efforts de lutte contre le racisme et l'oppression.

As MSF Canada continues to grow and strive to remove barriers in its offices in Canada and in MSF work environments abroad, we welcome applications from individuals with unique experiences of intersectional oppression on the basis of their social markers such as their ethno-racial identity, age, gender identity, education, socio-economic status or place of origin. / Alors que MSF Canada continue de grandir et de travailler à l'élimination des barrières dans ses bureaux ici au pays et les projets MSF à l'étranger, nous encourageons les individus ayant des expériences uniques d'oppression intersectionnelle sur la base de leurs marqueurs sociaux, tels que l'identité ethnoraciale, l'âge, l'identité de genre, l'éducation, le statut socio-économique ou le lieu d

Responses to the below questions are completely voluntary and are not associated with your individual application and has no impact, in any way, in the hiring decision. The data collected will be used in aggregate only to help us identify areas of improvement in our recruitment process. / Les réponses aux questions ci-dessous sont entièrement volontaires, ne sont pas associées à votre candidature individuelle et n'ont aucune incidence, de quelque manière que ce soit, sur la décision d'embauche. Les données collectées seront seulement utilisées sous une forme agrégée afin nous aider à identifier les domaines d'amélioration à l'intérieur de notre processus de recrutement.

Which of the following best describe your ethno-racial heritage? Quelle(s) est/sont votre/vos origine(s) ethnique(s) ou culturelle(s)? (select all that apply / Cochez toutes les réponses qui s'appliquent)

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What gender do you identity as/ Quel est votre sexe ou genre sexuel actuel ? : (select all that apply / Cochez toutes les réponses qui s'appliquent)

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Do you live with a disability that affects your physical and/or mental health? / Vivez-vous avec un handicap qui affecte votre santé physique et/ou mentale ?

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Are you a parent, guardian, or primary caregiver of a child/children, or anyone other than your child (i.e. parent, grandparent, defacto family member) / Êtes-vous un parent, un tuteur ou un principal fournisseur de soins d’un ou de plusieurs enfants, ou

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What is your highest level of education? / Quel est le plus haut niveau de scolarité que vous avez atteint?

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What is your age group? / Dans quelle tranche d’âge vous situez-vous ?

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What is your annual total household income range, before taxes? / Quel est le montant de votre revenu annuel avant impôts (en dollar canadien)?

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Fundraising Database Administrator

Applications will be accepted until 09:00am Eastern Time on Monday, November 17, 2025

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Demographic Questions (Optional) / Questionnaire démographique (participation volontaire)