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Senior Manager, Engineering

Durham, North Carolina

ABOUT DSC:

In 2011, Dollar Shave Club didn’t just shake up the shaving aisle—we reinvented it. A viral video put us on the map, and our direct-to-consumer model challenged an entire industry by making great razors accessible, affordable, and actually fun to buy. 

Since then, we’ve grown far beyond blades. From grooming to personal care, we’ve built a lineup of quality essentials designed to make life easier (and smoother), whether you find us online or in stores near you.

Today, DSC is expanding into new categories and new markets, but our DNA hasn’t changed. We’re still here to cut the BS, deliver real value, and bring a little humor to the everyday routine.

So what are you waiting for? Join the Club.

 

ROLE SUMMARY:

As the Senior Manager, Engineering you will be a pivotal leader responsible for the architectural evolution of our platforms and the modernization of our development practices. You will drive AI-augmented engineering workflows, leveraging generative AI and automation to enhance developer productivity and accelerate the SDLC. Beyond setting the technical vision, you will serve as a champion for engineering excellence, ensuring our systems remain scalable while integrating AI-driven insights into system monitoring and code quality. You will mentor technical leaders to leverage AI in solving complex architectural challenges, fostering a culture of high-velocity, tech-forward delivery.


RESPONSIBILITIES:

  • Work collaboratively with Tech Leadership, Tech PM, Enterprise Applications, the Data Team and Product Management to ideate, scope, plan, estimate, coordinate, derisk and deliver large company-roadmap-level solutions
  • Champion "AI-First" engineering principles, mentoring the team on how to move from manual, boilerplate-heavy development to high-leverage, automated architectural design
  • Establish and govern AI-assisted coding standards, ensuring the team leverages Copilots and automated refactoring tools effectively while maintaining strict security, IP compliance, and code quality benchmarks
  • Evaluate and pilot emerging AI technologies within the e-commerce stack to improve search relevance, personalization engines, and automated customer experience workflows
  • Identify process bottlenecks and opportunities for continuous improvement of our software delivery processes
  • Coach squad tech leads under their purview on consistent software delivery processes
  • Partner with Tech PM, Enterprise Applications, Data Services, Digital Product, Lifecycle Marketing, Growth, IT and Finance teams to come up with creative technology solutions to business problems; communicate technical topics effectively to business partners
  • Improve visibility into backend engineering projects, architecture and development workflows for business partners
  • Translate business needs and priorities for the engineers and ensure that they are aligned with the business; manage performance and uphold deadlines/goals for team members; mentor the team on both Technical and Management aspects
  • Attract, hire & retain highly skilled engineers; assess skills & build career development plans for team members
  • Raise the general leadership level of the team; set actionable goals for the team, keeping them aligned with our company goals; foster good working relationships both within the team and between backend engineers and their partners; define an optimal org structure within the backend org
  • Keep up with the latest trends in Engineering technologies, especially as it relates to AI, e-commerce experience; nurture the platform architecture as we regularly add features to it
  • Collaboratively build a Technology platform roadmap and drive the delivery and execution of it; drive continuous testing/integration/delivery best practices for tech platforms
  • Foster healthy discussion on technology topics within the team and drive them towards making data-informed decisions; ensure that our production applications and build pipelines are performant, reliable, responsive, maintainable and of high quality with minimal tech debt
  • While this position is not expected to be an individual contributor on a consistent basis, a person filling this role is expected to be hands-on enough to be able to jump in and help their team with technical issues or handle production spelunking as needed. To this end, picking a small project or two every now and then to keep in touch with our stack is expected

REQUIREMENTS:

  • B.S. in Computer Science or equivalent; MBA specializing in Technology preferred
  • 6+ years of software development experience; at least 2 years managing a team of 7+ engineers and managers preferred
  • Experience in eCommerce preferred
  • Shopify platform and integration experience, experience building and scaling backend microservices, and modern API experience a must
  • Ruby, Node, or Python experience with Rails or an equivalent framework
  • Experience with internationalization and localization, relational database modeling, and streaming processing applications; ability to continuously deliver
  • Preferred experience with cutting edge backend stacks, multiple microservice architectures and frameworks, building billing systems (specifically subscription billing) and shipping, fulfillment, and order management systems; experience with information management systems a plus
  • General domain knowledge of Finance and Accounting
  • Prior experience with high volume and traffic sites preferred

POSITION TYPE:
This is a full-time exempt position.

WORK ENVIRONMENT:
This position is in-office, working out of our HQ in Durham, North Carolina 4x a week.

SALARY:
$190,000-$205,000 + Bonus

BENEFITS:

  • Comprehensive benefit plans with low premium options, including medical, dental and vision coverage, along with supplemental coverage options
  • Free life insurance, short term disability and long term disability
  • 401(k) plan with a company match of 100% of the first 2%, and 50% of up to an additional 4% with no vesting period
  • Unlimited vacation and generous sick time
  • Half day Fridays year-round (subject to business needs)
  • 12 weeks of fully paid parental leave
  • 4 weeks of fully paid disability leave
  • Free Dollar Shave Club Products
  • Monthly cell phone stipend

APPLICATION PROCESS:
All applications must be submitted via our Applicant Tracking System, Greenhouse, in order to be considered. Once you submit your application, the recruiting team will review your submission and will reach out if your skill sets and/or qualifications match our needs. If selected, you’ll be invited to an initial phone screening interview with a recruiter before meeting with various members of the team. Candidates will be notified if they are not selected for the position. The position will remain open and we'll be accepting applications until the role is filled.

Dollar Shave Club is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identification, national origin, disability, or protected veteran status.

Reasonable Accommodation: Dollar Shave Club provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: accommodations@dollarshaveclub.com

Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Dollar Shave Club will be reviewed at the e-mail address supplied.

Dollar Shave Club will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

Thank you for considering a career with Dollar Shave Club 

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