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Escrow Trust Accounting Specialist

Remote USA

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Doma Technology.

About Us  

Doma Technology LLC offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction.

Our Values

  • Obsessively Entrepreneurial - We encourage calculated risk-taking, and we know that some of our best learning happens by making mistakes along the way.
  • People First - We communicate with honesty and respect to our customers, colleagues, and partners.
  • Better Together - We believe diversity, equity and inclusion creates value through the differences in our backgrounds, experiences, and perspectives.
  • Act with Integrity - We hold ourselves to the highest ethical standards in all of our business practices.

Details of the Role

The Escrow Trust Accounting Specialist provides service to national operations in a fast-paced customer service environment. ETA Specialists are responsible for the reconciliation and maintenance of all fiduciary accounts; reporting concerns to management and handling highly confidential information. 

The Opportunity

  • Complete both daily and monthly bank reconciliation for escrow trust, underwriter premium, notary and recording accounts, resolving top sheet exceptions promptly.
  • Provide customer service to operations – conducting research and resolving issues.
  • Process funds transfers, including wire and book transfers and ACH.
  • Work cooperatively and courteously with others.
  • Review and research Positive Pay and overdraft exceptions.
  • Prepare various daily and monthly reports.
  • Other duties and responsibilities as assigned by supervisor.

Above all, we are a dynamic team looking for energy and a results driven mindset to provide unique value as we transform the Title and Insurance processes!

What you should bring to the table as our ideal Escrow Trust Accounting Services Representative:

  • Combination of education and experience that enables performance in all aspects of the position. High School Diploma required, Accounting or related degree preferred.
  • Minimum of 3 years’ experience in accounting; bank reconciliation and/or banking experience preferred. Business knowledge – banking, or accounting experience with the title, escrow, or mortgage industry preferred.
  • Beneficial technical skills: Familiarity with industry-specific applications – ResWare and web-based banking platforms for major financial institutions. Experience in funds transfer processing preferred.
  • Demonstrated detail orientation and commitment to produce work or deliver service of superior quality and quantity. Sets high standards and takes pride in the end product or resulting relationship. Strives to attain results with follow-up and persistence. Attention to detail and high level of accuracy and high productivity to meet urgent, fixed deadlines.
  • Anticipates and identifies needs, then takes action. Maintains professional rapport and impartial judgment. Excellent customer service skills, establishing and maintaining effective working relationships with those contacted in the course of the work, including bank representatives, escrow officers, vendors and others.
  • Strong communication skills – with co-workers, management and vendors. Clear, concise and effective oral and written communication the ability to seek direction and keep supervisor informed of job status.
  • Excellent organizational and analytical skills, attention to detail and initiative to improve processes.  Offer positive contributions through tenacious problem solving and the ability to identify issues and bring about resolution.
  • Basic math for calculating file and ledger discrepancies, etc.
  • Team player – looks for ways to contribute; helps others as needed.  Requests additional tasks or assignments to accommodate fluctuating workflow.  Works to build strong relationships with all associates in the department. Self-starter, able to work with limited supervision.  Acts as a leader, involved with the training of less experienced associates. 
  • A natural drive to live by our Core Values.

What Doma brings to the Table:

  • Benefits for Full-time Employees including: medical, dental, vision, commuter benefits, as well as many other cutting edge employee options not typically found on the market
  • Remote work friendly environment
  • Trusting and motivating management as a result of a unique company culture
  • Continuous training and growth opportunities
  • A company partnered with giants of the industry to support your success

#LI-Remote

How we’ll value you and make your life a bit easier:

We offer a comprehensive package of benefits to eligible employees (FTE, non-contract): medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission.

We currently offer the following benefits to all Full-Time employees:

  • Work/Life Balance - We encourage taking Paid Time Off (PTO)!
  • 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity)
  • Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start in the following month following your first day of employment
  • Health Savings Account (HSA)
  • 401K with company match program
  • Short-Term & Long-Term Disability
  • Supplemental Life and AD&D Insurance
  • Critical Illness, Injury and Hospital Insurance 

We believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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