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Production Lead, Post Closing

Arlington, TX

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Doma Technology.

About Us  

Doma Technology LLC offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction.

Our Values

  • Obsessively Entrepreneurial - We encourage calculated risk-taking, and we know that some of our best learning happens by making mistakes along the way.
  • People First - We communicate with honesty and respect to our customers, colleagues, and partners.
  • Better Together - We believe diversity, equity and inclusion creates value through the differences in our backgrounds, experiences, and perspectives.
  • Act with Integrity - We hold ourselves to the highest ethical standards in all of our business practices.

This role is in-office in our Arlington, TX location.

Job Summary 

The Production Lead, Post Closing plays a critical role in ensuring the accuracy, compliance, and timely completion of all post-closing activities. This position serves as the primary support and escalation point for Post Closing Associates, providing guidance on complex file reviews, recording requirements, and audit requests. In addition to handling advanced production work, the Production Lead helps train and coach team members, ensures lender and regulatory standards are met, and partners with the Supervisor, Post Closing to maintain efficiency and consistency across the team. This role requires strong attention to detail, a deep understanding of recording and compliance requirements, and the ability to balance high-volume work while supporting team development. 

Role Description 

  • Review completed closing packages for accuracy, completeness, and compliance with lender and recording requirements. 
  • Support Associates by resolving escalations such as missing signatures, incomplete lender documentation, or recording rejections. 
  • Contribute directly to production by scanning and labeling documents, preparing county-specific intake forms, and assisting with both e-recording and traditional recording. 
  • Ensure lender packages are returned within stated SLAs and audit details are addressed in collaboration with internal Compliance teams. 
  • Monitor post-closing work queues to identify potential delays and reallocate assignments when needed. 
  • Provide guidance and training to Associates on best practices, system navigation, and workflow improvements. 
  • Communicate with lenders, counties, and internal partners to resolve issues and keep transactions moving efficiently. 
  • Collaborate with Operations Managers to surface workflow trends, recommend process changes, and identify team resource needs. 
  • Maintain high standards of accuracy and organization to support timely and error-free post-closing. 

Job Requirements 

  • Has 3–5 years of post-closing and/or recording experience with strong knowledge of lender documents and county recording processes. 
  • Excellent phone, email, face-to-face, and remote communication skills. 
  • Ability to coach and mentor team members, providing constructive feedback and fostering a collaborative team culture. 
  • Proven ability to manage high-volume workflows with precision and timeliness. 
  • Strong problem-solving skills with the ability to resolve escalations professionally and efficiently. 
  • Extreme attention to detail and organizational skills, with comfort working under lender SLA requirements. 
  • Comfortable working with compliance and audit processes, ensuring files meet regulatory and internal quality standards. 
  • Adaptable to process changes, technology updates, and evolving customer or lender needs. 
  • Proficient in title production systems and recording software (experience with ResWare and Simplifile preferred). 

 

Shown below is the lowest to highest base salary we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the base salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.  At Doma, compensation decisions are dependent on the facts and circumstances of each case.

This job is also eligible for the following compensation components: Bonus

The base salary range for this role is shown below:

$52,300 - $72,000 USD

How we’ll value you and make your life a bit easier:

We offer a comprehensive package of benefits to eligible employees (FTE, non-contract): medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission.

We currently offer the following benefits to all Full-Time employees:

  • Work/Life Balance - We encourage taking Paid Time Off (PTO)!
  • 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity)
  • Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start in the following month following your first day of employment
  • Health Savings Account (HSA)
  • 401K with company match program
  • Short-Term & Long-Term Disability
  • Supplemental Life and AD&D Insurance
  • Critical Illness, Injury and Hospital Insurance 

We believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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