Content Writer

About Donorbox

Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 80,000 global organizations to raise over $2B in donations. 🚀

Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 110-person team based in 10+ states and 20+ countries.

🏅In 2023, Donorbox achieved the Leader status in Nonprofit and was recognized for Best Functionality & Features in Fundraising by GetApp. We're proud of what we do, and our product reflects it!

The Role

Donorbox is seeking a highly skilled and detail-oriented Content Writer to join our team. The Individual will be primarily responsible for researching and writing impactful, product-focused blogs as well as case studies and articles covering a range of fundraising and nonprofit topics. This role requires excellent research, grammar, and writing skills. Strong attention to detail and the ability to collaborate effectively with writers and other team members is crucial. Experience in SEO would be advantageous. Nonprofit experience is highly preferred. 

Responsibilities

Primary responsibilities will include:

• Conducting thorough research to write impactful product-focused blogs that will lead to conversions, ensuring grammatical accuracy, clarity, and consistency
• Assist with UX writing for feature launches and ensure everything is in order before the launch of marketing communications. 
• Update existing blogs with recent data, stats/facts, examples, product information, title images, and for SEO optimization when required. 
• Manage ongoing content updates, including conducting regular audits to uncover blogs that require updates. 
• Conduct thorough fact-checking of new and existing blogs to verify the accuracy and credibility of information presented
• Ensure that content adheres to the prescribed style guide and maintains brand voice and tone
• Maintain said style guide and writer’s playbook, updating to align with the company’s written style, tone, branding, etc as needed 
• Collaborate with various teams to get the relevant and necessary inputs for product blogs and product case studies
• Work collaboratively with graphic designers to create or source images, infographics, and resources
• Load and publish final blog drafts on WordPress when required

Secondary responsibilities will include:

• Further develop and manage the Donorbox e-Book resource
• Research industry trends as well as review keyword research that has been provided by the SEO team to provide insights and recommendations for new blog articles 
• Learn and execute various trending content strategies
• Assist with the blog calendar, providing suggestions on the timing of various articles 

Qualifications & Experience

• Bachelor's degree in English, Journalism, Communications, or a related field
• 5-7 years of proven experience as a Content Writer, with a strong portfolio of writing samples
• Experience in B2B SaaS and product writing is essential
• Exceptional command of written English, including excellent grammar, spelling, and punctuation skills. Experience writing in American English is a must.
• Strong research skills, attention to detail, and ability to spot errors or inconsistencies quickly
• Familiarity with SEO best practices and the ability to optimize content accordingly
• Excellent time management skills and ability to meet tight deadlines without compromising quality
• Strong communication skills and ability to take constructive feedback from Editors 
• Ability to work collaboratively in a team environment
• Experience working in a fast-paced environment, prioritizing tasks efficiently
• Nonprofit experience is highly preferred

Details

• Fully remote based in South Africa

Benefits & Perks

• Fully remote work from the comfort of your home
• Generous time off policy of 21 days (birthday included 🎉), 8 designated/floating holidays, 2 paid volunteer days, and 5+ sick days (dependent on state)
• Employer-sponsored health insurance plan through TriNet, including medical (United Healthcare), dental, vision, and life
• 401(k) retirement plan via TriNet's partner, Empower, with an employer match of up to 4%
• Reimbursement package for home office expenses, up to $1.5k
• Eligibility for employee equity plan (stock options)
• Wellness program with fitness and mindfulness classes
• Love your work and our mission of serving nonprofits!

The Application Process

We have 5 stages:

1. Apply here and fill out our questions to tell us about you!
2. Prescreen Call with Talent Acquisition Associate
3. Interview with Hiring Manager
4. Assignment
5. Final Interview

If this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you!