About the Team

Our Ads & Promotions Operations team operates at the intersection of e-commerce, marketing, and advertising. We ensure our promotional and advertising campaigns deliver high-quality experiences for consumers and merchants while driving performance for advertisers. In this role, you’ll work cross-functionally with Sales, Operations, and Accounting teams to audit contracts and campaigns, pull data for billing, and drive process optimizations.

About the Role

As an audit specialist, you will support the integrity and scalability of DoorDash’s advertising programs by auditing campaigns, validating custom contract terms, and partnering cross-functionally to ensure accurate and timely billing.

In this role, you will…

• Audit advertising campaigns line-by-line to ensure billing accuracy and compliance with custom contract terms
• Own monthly invoicing workflows by validating campaign performance data against contractual agreements
• Review custom contracts as they enter the Ad Operations pipeline to confirm feasibility, accuracy, and operational readiness
• Serve as a subject-matter expert to Sales and Account teams during campaign scoping
• Support Accounting by investigating and resolving historical invoice inquiries
• Audit promotional and banner campaigns prior to launch
• Maintain documentation including audit logs, trackers, and playbooks
• Identify inefficiencies and propose scalable solutions

You’re excited about this opportunity because you will…

• Operate- You’re not afraid to dig into the technical and operational details, troubleshoot issues, and become an expert in new tools and workflows.
• Build- You enjoy building processes that improve accuracy, efficiency, and scalability for campaign operations.
• Partner- You thrive in cross-functional environments and can collaborate effectively with Accounting, Sales, and Marketing teams.
• Manage- You can balance multiple workstreams simultaneously, maintain strong organization, and deliver clear and actionable insights.

We’re excited about you because…

• You have 1+ years of experience in ad operations, digital advertising, audit, or contract compliance; high growth startup experience preferred.
• You’re comfortable using Google Sheets, Excel, and data tools to find data during investigations.
• You are extremely organized and detail-oriented, with the ability to manage high volume in a fast-paced environment.
• You have a strong ability to work autonomously to troubleshoot issues, communicate to cross-functional stakeholders, escalate as needed, and drive campaign issues to full resolution.
• You’re a self-starter who thrives in changing environments and is eager to expand your skill set.

Nice to haves

• You have direct experience working with Ads IOs
• You’ve worked with CPC, CPA, CPM, and flat-rate billing models
• You have experience in B2B invoicing

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. 

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.

We use Covey as part of our hiring and/or promotional process for jobs in certain locations.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144

To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.