About the team

Product & Design builds the customer experiences that define DoorDash. We are a global organization working across regions and time zones. This role is based in our Mexico City office (hybrid) and supports multiple senior leaders across Product & Design.

Role summary

The T5 Executive Assistant partners with 2–3 Senior Directors in Product & Design. This is a hands-on, manager-level role: you will deliver high-quality executive support focused on strategic calendar management, expense administration, travel and room/venue bookings, and periodic virtual event production, and you will hire, train, and scale a small EA team to own these functions across the org. Success requires sound judgment, strong operational planning and process development skills, vendor coordination (booking/logistics), and the ability to standardize and scale day-to-day execution.

What you’ll do

• Strategic calendar management. Own prioritized calendar strategies for 2–3 Sr. Directors: protect focus time, balance competing agendas, implement time-blocking and meeting templates, and manage complex multi-timezone coordination.
• Expense administration. Own the expense lifecycle for your leaders: approvals, reconciliations, policy compliance, and partnership with the travel and engagement team for efficient workflows.
• Travel, room & venue bookings. Manage complex travel itineraries, secure conference rooms and offsite venues, coordinate meeting spaces and AV needs (on-site and virtual), and optimize travel expense.
• Activity, meal & reservations coordination. Arrange team meals, activities, and on-site reservations (catering, restaurants, group activities) for meetings and offsites; manage vendor relationships and booking logistics.
• Virtual event support. Provide periodic basic production support for virtual leadership forums and webinars — manage platform setup (Zoom/webinar), participant logistics, recording, and distribution of post-event recordings and materials.
• Scale operations as a manager. Hire, onboard, train, and manage a small EA team that will replicate and own these capabilities for Sr. Directors across Product & Design. Create playbooks, training materials, quality checks to ensure consistent execution.
• Design repeatable systems. Build templates, automations, and documentation (playbooks) to reduce leader overhead and enable team scale.
• Maintain confidentiality. Handle sensitive materials and calendar visibility with discretion; implement least-privilege access and secure sharing practices.
• Operate with independent judgment. Anticipate needs, make operational decisions within agreed boundaries, escalate appropriately, and continuously improve team performance.

Minimum qualifications

• 5+ years supporting senior leaders or equivalent experience in fast-paced organizations.
• Direct experience supporting Sr. Directors, Heads, or VPs (supporting multiple senior leaders preferred).
• Demonstrated experience hiring, coaching, or managing administrative staff or small teams and scaling operational processes.
• Deep experience with strategic calendar management for senior leaders, including multi-timezone coordination and delegated-access governance.
• Hands-on experience with expense systems and travel management (e.g., Concur, Expensify, or equivalent), and reconciliations.
• Practical experience securing meeting rooms and venues, managing AV/tech needs, and booking group meals/activities and reservations.
• Practical experience supporting virtual events (run-of-show, Zoom/webinar ops) and basic production coordination.
• Advanced proficiency with enterprise calendaring and collaboration tools (Google, Slack, Zoom) and scheduling/automation platforms.
• Strong written/verbal communication, project management, and stakeholder partnering.
• Demonstrated discretion handling confidential information.
• Willingness to travel periodically to other offices for training/collaboration and occasional travel to the U.S. for offsites; able to work occasional global hours.

Preferred qualifications

• Experience supporting Senior Directors in Product, Design, or technical organizations.
• Track record of designing and scaling operational playbooks, scheduling automations, and team training programs.
• Practical, human-in-the-loop experience applying AI/automation to streamline briefing or scheduling workflows (useful but not required).

Why you’ll be excited

This is a hands-on manager role where you’ll both execute and scale core EA operations: own strategic calendar design for multiple Sr. Directors, standardize expense and travel workflows, manage room/venue bookings and basic virtual event production, and build repeatable systems and automations. You’ll hire, train, and lead a small EA team to deliver consistent, high-quality support across Product & Design, and you’ll have visible impact improving leader effectiveness and operational reliability. If you enjoy building operational processes, people development, and turning day-to-day execution into scalable programs, this role is for you.

Availability norms & travel

Hybrid role based in Mexico City (CDMX): in-office three days per week and two remote days. The role follows regular local business hours (Mexico City time). The EA should be flexible to work occasional early mornings, evenings, or other hours to support cross-regional events or travel when needed. Periodic travel to other offices for training/collaboration and on rare occasions travel to the U.S. for offsites may be required.

Global Product Office Hours (Tuesdays): 8:00 AM CDMX time.

Inclusive hiring note

DoorDash is an equal opportunity employer. We encourage applicants from all backgrounds. If your experience closely matches this description but you don’t meet every item, we encourage you to apply.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.

We use Covey as part of our hiring and/or promotional process for jobs in certain locations.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144

To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.