About the Team:

At DoorDash, our Inside Sales team is dedicated to driving growth and creating meaningful partnerships with local and regional businesses. We focus on connecting restaurants with our platform to help them thrive and grow in today’s competitive market. We are passionate about helping local economies flourish, and we pride ourselves on building strong, lasting relationships with some of the most sought-after businesses across the U.S.

About the Role:

We are seeking an experienced and dynamic Inside Sales Manager to lead a high-performing team of Account Executives. In this role, you’ll manage the daily operations of your team, ensuring they meet and exceed performance targets while maintaining high standards of professionalism and customer service. You’ll be responsible for driving new merchant acquisition and fostering long-term relationships with valuable restaurant partners on the DoorDash platform.

As a key leader, you’ll work closely with the Senior Manager and other cross-functional teams to define and execute sales strategies, report on key metrics, and continuously innovate to refine our approach to business development. You will also play a vital role in growing and developing the team’s skill set and ensuring alignment with broader company objectives.

You Will Be Responsible For:

• Team Leadership & Development: Lead, mentor, and inspire a team of Account Executives to achieve individual and team sales goals, fostering a culture of collaboration, accountability, and success.
• Strategic Oversight & Execution: Develop and execute strategic plans for new business acquisition and expansion, aligning team efforts with DoorDash’s overall business objectives.
• Sales Operations & Metrics: Manage daily sales activities and performance metrics, ensuring KPIs are met and exceeded. Prepare regular reports and updates for senior leadership, providing insights into sales performance and opportunities for improvement.
• Cross-Functional Collaboration: Partner with operations, marketing, strategy, and other internal teams to optimize sales processes, support lead generation efforts, and enhance merchant acquisition strategies.
• Process Optimization & Efficiency: Create and implement systems, processes, and workflows that enable the team to work effectively and efficiently, driving consistent results and reducing friction in sales operations.
• Team Performance & Culture: Foster a high-performance culture within the team by setting clear goals, providing ongoing coaching, and ensuring the team remains motivated and engaged.
• Problem Solving & Issue Resolution: Identify challenges and work proactively to resolve them, ensuring obstacles are addressed and the team can continue to meet business objectives.
• Inspire Innovation: Continuously evaluate and iterate on sales strategies, offering new ideas to improve team performance, product offerings, and overall customer experience.

What We’re Looking For:

• Strategic Thinker: You can see the big picture while managing the details, identifying opportunities to improve sales performance, and addressing challenges before they become roadblocks.
• Proven Leadership: You have experience leading, coaching, and developing sales teams, with a track record of driving successful outcomes and high employee engagement.
• Sales Expertise: You have experience in managing sales teams within a fast-paced, high-growth environment, and you’re familiar with key sales tools (e.g., SFDC, Outreach, Chorus, GSuite) to streamline operations and drive results.
• Results-Oriented: You thrive on achieving targets and take quick, decisive action to keep projects on track.
• Strong Communicator: You are a clear and persuasive communicator, able to build strong relationships with your team, peers, and leadership across the organization.
• Organized & Analytical: You can prioritize effectively, manage multiple projects, and apply data-driven decision-making to improve performance.
• Customer-Focused: You are passionate about providing outstanding service to our partners and ensuring the team’s success is always aligned with our customers’ needs.
• Multilingual Skills (a plus): If you’re fluent in multiple languages, we’d love to hear from you..
• 3-5 years Sales Leadership experience with 7+ years of overall sales experience and a Bachelor’s or Master’s degree

Why DoorDash?

• Competitive salary with performance-based incentives
• Comprehensive benefits package, including health, dental, and retirement plans
• Opportunities for career growth and development within a rapidly expanding company
• A collaborative, inclusive, and innovative team culture

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.