Associate Manager, DashMart Fulfillment Services Strategy & Operations
About the Team
DoorDash’s New Verticals organization is accelerating one of our strategic pillars — DashMart, our first-party grocery and convenience delivery offering. We’re building and scaling new ways to delight our customers, leveraging DoorDash platform capabilities. The DashMart Fulfillment Services team brings the full power of DashMart to customers with new use cases and new lines of business that operate within our real estate. Our mission is to fulfill orders for trusted retailer selection, delivered with extremely high quality order fulfillment (near perfect) and extended availability. For more information, see this press release.
About the Role
As an Associate Manager you will lead the growth of DashMart Fulfillment Services grocer partnerships by scoping, launching and managing the performance of a number strategic projects. You will lead a team that’s primary objective is to expand existing partnerships, explore and win new business, and maintain high quality operations within live and launching partnerships. You will work cross-functionally to achieve these business goals, including but not limited to the following:
- Iterate on customer-facing merchandising strategies using data-based insights
- Drive operational improvements within fulfillment centers in partnership with DashMart operational leadership
- Explore and launch new real estate strategies in partnership with our real estate and finance teams
- Iterate on partnership assortment strategies in partnership with DashMart’s Category Management team
You will report into the Senior Manager, DashMart Fulfillment Services on the DashMart Fulfillment Services team within the New Verticals organization.
You’re excited about this opportunity because you will…
- Manage a rapidly growing business line and team, developing talent within your team and developing broader DashMart capabilities.
- Manage and grow external partnerships - delivering positive outcomes from small day-to-day details to large-scale new strategic initiatives.
- Lead strategic cross-functional work; coordinating across multiple teams to meet business objectives, root cause problems, and develop creative, long-lasting solutions.
- Obsess over delivering positive customer outcomes; utilizing analytics, cross-functional insights, and warehouse feedback to drive improvements for customers nationwide.
- Proactively improve processes and supply chains for retail partners and customers, while achieving positive financial outcomes.
We’re excited about you because…
- You have experience managing external relationships from an operational perspective, collaborating with external partners on ways to grow and improve business partnerships.
- You have strong communication skills and can tailor your communications to meet the intended audience. Audiences for this role may include prospective clients, warehouse managers, internal executives, and cross-functional teams.
- You have strong cross-functional skills and have experience leading large cross-functional projects spanning 10+ teams in short durations (>8 weeks).
- You have a track record of success launching and maintaining new and ambiguous projects within your strategic expertise.
- You have experience working with financial data and teams and possess strong business acumen.
- You have a track record of leading and growing high performing teams.
- You have a Bachelor's Degree in business, analytics, finance, supply chain management, or a related field.
- You have 4-6+ years of professional experience in tech, strategy & operations, supply chain, retail management, operational leadership, or a similar field.
We expect this position to be filled by 12/6/2025.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$98,600 - $145,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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