About the Team

At DoorDash, our people are at the heart of everything we do. We’re driven by innovation and efficiency—delivering exceptional service while creating an outstanding employee experience.

The Leave of Absence and Accommodations Center of Excellence is part of our broader People Operations team. With our rapidly expanding global footprint across more than 40 countries, this is an exciting time to join us. 

Our team's mission is to empower the People Team in attracting, developing, motivating, and retaining a diverse, high-performing, and passionate workforce that drives DoorDash’s continued growth. We hope you’re inspired to be part of that journey.

About the Role

We are hiring a Leave of Absence & Accommodations Business Partner, to successfully execute operational processes, drive continuous improvement and ensure regulatory adherence, all while providing our employees with exceptional experience during key moments that matter. The primary responsibility is to guide and support employees, managers, and stakeholders through the entire leave lifecycle. This includes the critical stages of initiating leave, ensuring accurate coordination, determining eligibility, and maintaining compliance with relevant laws and policies, including return to work and accommodations while working closely with all other business stakeholders.

We are seeking a versatile, quick-thinking team member to join our Leave & Accommodation Team and support our global employees company-wide. This role is a full-time opportunity. You will report into the Leave of Absence Manager on our People Platforms  team in our People organization. This is an exciting opportunity to shape how a high-growth global company navigates leaves and accommodations - balancing compliance, scalability, and employee experience to enable our workforce to thrive.

You’re excited about this opportunity because you will…

• Strategically Manage Leave and Accommodation Activities: Oversee and refine the management of day to day leave and accommodations activities , ensuring compliance with federal, state, local and global regulations for countries in which we operate.
• Coordinate Complex Programs: Lead the coordination of various programs during the employee leave process including but not limited to company-provided disability benefits (STD, LTD) as well as locally mandated programs. Apply your deep understanding and knowledge of global leave laws (Including federal and state laws in the US and International laws such as FMLA, ADA, PFL, GDPR, Etc.) and country specific accommodation requirements to ensure seamless integration and administration. 
• Lead Collaborative Efforts with Key Stakeholders: Take a lead role in collaborating with stakeholders including HR Business Partners, managers, and our Payroll and Legal teams to manage and resolve complex ADA Accommodations that require influence without authority.
• Advanced Caseload Management: Apply your advanced organizational and time management skills to manage a complex caseload, overseeing the entire lifecycle of each case from initiation to resolution. 
• Expert Response to Inquiries: Provide expert-level responses to employee questions, stakeholder inquiries ensuring clarity, compliance, and compassion in all communications.
• Drive Other Strategic Initiatives: Engage in and lead other related initiatives as needed, leveraging your strategic thinking, analytical and problem solving skills to contribute to broader organizational objectives to make us 1% better everyday.
• Lead Continuous Improvement Projects: Drive high impact projects in global leaves program management in using automation for scaling processes in high-growth business environments, where speed and quality matters.

We’re excited about you because…

• You possess advanced expertise in managing leave activities, encompassing not only state and federal job protections but also strategic oversight of complex accommodations
• You bring experience designing and administering equitable leave and accommodations programs supporting diverse and international populations. 
• Experience working in a fast-paced, high-performance culture is crucial. You have demonstrated the ability to adapt to evolving business needs, showing agility and strategic foresight in a  constantly evolving environment.
• You have a track record of excellent judgment, discretion and the capability to make sound, independent decisions while excelling in your ability to manage sensitive and confidential information.
• You’re a strong multi-tasker with the ability to prioritize and manage time effectively – you naturally focus on the right things and can seamlessly move between projects & tasks, without losing sight of what's important to do.
• You’re an outstanding communicator with sophisticated  relationship-building skills.  You are known for your ability to influence others, engage in meaningful dialogue, and navigate complex interpersonal dynamics. 
• You bring substantial background with 5+ years of direct, high-level experience in managing centralized leaves and accommodations. This experience should reflect not only a depth of knowledge in operational aspects but also strategic insights and leadership capabilities.
• Experience working with leave tracking HRIS systems (Workday preferred) and leave vendor management platforms (Absence Soft). 

Applications for this position are accepted on an ongoing basis

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.