Merchant Experience New Verticals Project Supervisor

About the Team

The Catalog Projects Team within Merchant Experience Operations (MXO) is responsible for building, maintaining, and improving merchant catalogs — ensuring that merchants can accurately and effectively showcase their products to customers on the platform. As a project-driven and operations-focused team, we pilot, test, and implement scalable workflows and tools that enhance catalog quality, efficiency, and operational consistency across DoorDash’s New Verticals.

Our team collaborates closely with Product, Strategy & Operations, Engineering, and Catalog Ops to translate business needs into actionable solutions. We work daily within data, automation, and workflow management environments such as Google Sheets, MODE Analytics, Jira, Salesforce, and internal DoorDash tools.

About the Role

As a Project Supervisor within the Catalog Projects Team, you will lead high-impact initiatives that pilot, evaluate, and integrate new tools and workflows across Catalog Operations. You will own project execution from planning through rollout, coordinating cross-functional contributors and ensuring initiatives align with strategic goals and deliver measurable results.

This role blends project leadership, systems thinking, and operational excellence. While this position does not include direct people management, it carries significant ownership and influence across projects and workstreams. You will provide guidance, structure, and mentorship to project contributors, ensuring strong collaboration, data integrity, and high-quality execution.

The position is remote, with opportunities for in-person collaboration during planning sessions and team events.

You’re excited about this opportunity because you will…

• Own end-to-end project delivery, including scoping, execution, communication, and success measurement.
• Translate strategic goals into clear project plans, ensuring scope, ownership, and timelines are well-defined.
• Pilot, test, and evaluate AI-assisted workflows to drive automation, improve accuracy, and scale efficiency.
• Coordinate project contributors across multiple workstreams to ensure deadlines, dependencies, and quality standards are met.
• Build and maintain dashboards in MODE and Google Sheets to track milestones, risks, and performance visibility for leadership.
• Act as a cross-functional liaison between Product, Engineering, Strategy & Operations, and Operations teams to ensure alignment and progress on shared objectives.
• Create project documentation, rollout plans, and training materials to support adoption across operational teams.
• Communicate progress, outcomes, and learnings through clear storytelling and visual reporting that drives cross-team visibility.
• Capture learnings and identify opportunities to continuously improve how the Catalog Projects Team delivers scalable and measurable value.

We’re excited about you because you…

• Are a systems thinker who connects people, tools, and processes to move complex initiatives forward.
• Bring strong project management discipline and can manage multiple initiatives with speed, clarity, and accountability.
• Navigate cross-functional and matrixed teams effectively, aligning diverse stakeholders around shared goals and decisions.
• Are excited to pilot and integrate AI and automation solutions that enhance workflow performance and operational capability.
• Are comfortable working with data tools such as Google Sheets, MODE, SQL, or Snowflake to inform decision-making and track progress.
• Communicate effectively across all levels, translating complex workflows or data into clear, actionable insights.
• Bring curiosity and persistence to uncover issues, ask the right questions, and maintain project clarity from start to finish.
• Thrive in dynamic, evolving environments where experimentation and continuous improvement drive success.
• Promote a culture of inclusion, accountability, and recognition across collaborative workstreams.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

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About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.