Senior Platform Engineer II

As a Senior Platform Engineer II, you will be responsible for building, maintaining, and improving our infrastructure and platform to support scalable and reliable applications.

The ideal candidate has deep experience with AWS technologies, including VPCs, VPC endpoints, Security Groups, Transit Gateways, Secrets Manager, and Elastic Container Services. Familiarity with CDN functionality and DNS will be required as well. Experience with observability platforms, paid and open sources, and source code management platforms such as GitHub is also necessary.  Finally, a strong understanding of infrastructure, such as code tools like Terraform, is required.

In the role, you will

• Architect, design, develop, deploy, and maintain high-quality infrastructure solutions for our React Native and PHP-based applications.
• Collaborate with product managers and business stakeholders to understand and translate 
• project requirements into technical specifications.
• Continuously improve our platform infrastructure to meet the evolving needs of our business while keeping costs manageable.
• Stay current with infrastructure and observability technologies, industry trends, and best practices, applying them to improve our development and operations processes.
• Troubleshoot and resolve complex technical issues, ensuring the stability, security, and performance of our platform.
• Foster a culture of continuous improvement through code reviews, documentation, and knowledge sharing.

What we’re looking for

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field
• 6-8 years of experience with infrastructure and platform engineering, including experience with a major cloud provider (AWS, GCP, or Azure).
• Deep knowledge of containerization best practices (Docker, etc.); bonus for experience with PHP containers.
• Experience with monitoring and maintaining relational databases; bonus for experience with MySQL
• Experience with container orchestration platforms (e.g., ECS, Kubernetes, Nomad).
• Proficiency with build and deployment automation tools; bonus for experience with GitHub Actions.
• Solid understanding of backend systems, APIs, and web services integration.
• Experience with observability tools (e.g., Datadog, Elasticsearch, Prometheus).
• Strong problem-solving skills and the ability to troubleshoot complex issues.
• Excellent communication and collaboration skills, with experience working in cross-functional teams.
• Familiarity with Infrastructure as Code tools like Terraform.
• Up-to-date knowledge of infrastructure, DevOps trends, emerging technologies, and best practices.

Tech Stack

• Multi-environment infrastructure on AWS
• Cloudflare for CDN and DNS
• GitHub for source control and CI/CD automation
• Observability tools (currently Datadog, open to alternatives)
• PagerDuty for incident management
• Databases: MySQL (RDS with replication), AWS Redshift

Our Core Values

Lead with hospitality. We respect the craft and precision that are intrinsic to the hospitality industry. We are a team diverse in background and thought, built to be the connective tissue between artists, chefs, diners, and members.

Mise en place. We are persistent in preparation, prioritization, and focus to anticipate our customers’ needs to create a powerful platform rooted in simplicity and elegance. And we know that details matter, which is why superior design is crucial to our brand ethos. Thoughtful design is baked into everything we do—our product, brand, creative, culture, and beyond. 

Go around the table—then commit. We know creativity takes feedback and iteration, and differing opinions can lead to healthy debate. While we encourage all voices to speak up and be heard, we are geared toward action and unify around the decision once it's made. Sometimes an individual idea or project may not be what’s best for the company, so don’t be afraid to kill your darlings. 

Our product is our signature dish. We are a product and marketing-led organization. Protecting our brand and vision needs to be top-of-mind with every move we make. 

Optimize turn times. We are creating beautifully-designed, tech-forward solutions to automate all sides of our business: for members, restaurants, and employees. And we’re laying a data-rich foundation to enable all stakeholders to make better decisions and enjoy the finer things in life.

Savor it. We eat slowly and celebrate the wins we share with those around the table. We’re in this for the long-haul, so enjoy the ride. 

Stay hungry. We can change the world or someone else will. We believe in a sense of urgency to keep pushing toward our goals. And there’s always room for dessert, because there’s always more to do.