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Digital Merchandiser (On-site)

Miami

We are looking for a highly creative and data-driven Digital Merchandiser to join our growing team at Dorsia. This role is responsible for owning the strategy and execution of how our inventory is presented, priced, and promoted across our platform. The ideal candidate has a sharp eye for aesthetics, a deep understanding of consumer behavior, and a love for leveraging analytics to drive conversion.

This role sits at the intersection of brand, product, and marketing — a blend of art and science — focused on ensuring that our members discover, desire, and book the most exceptional dining experiences.

Overview:

Dorsia’s mission is to transform the economy and hospitality experience through technology. We are revolutionizing how people experience dining & hospitality by leveraging cutting-edge technology to offer exclusive restaurant reservations and VIP experiences. Join us as we continue to expand our footprint and reshape the hospitality industry.

Key Responsibilities:

  • Inventory Strategy & Management: Own and manage the presentation of Dorsia’s restaurant inventory — from writing copy and selecting imagery to creating curated collections and promotions that reflect the brand.
  • Merchandising Optimization: Identify marketing opportunities within the inventory to drive discoverability and conversion. Manage pricing strategy, promotional planning, and visibility of inventory across the platform.
  • Analytics & Insights: Evaluate performance through page views, booking rates, and conversion metrics. Develop data-informed hypotheses and strategies to improve inventory performance and member engagement.
  • Cross-functional Collaboration: Partner closely with Product, Brand, Marketing, and Creative teams to ensure merchandising efforts align with Dorsia’s voice, aesthetic, and business goals.
  • Brand & Communication Strategy: Ensure all merchandising and promotional efforts enhance Dorsia’s brand value, with a focus on luxury positioning and member delight.
  • Performance Testing: Develop and execute test-and-learn strategies to optimize pricing, promotion, and positioning of underperforming inventory.

Qualifications:

  • Bachelor’s degree in Marketing, Business, Merchandising, or a related field.
  • 3+ years of experience in digital merchandising, e-commerce, or marketing — preferably in luxury, hospitality, or tech industries.
  • Strong aesthetic sensibility with an ability to write compelling copy and select brand-aligned imagery.
  • Highly analytical and comfortable working with performance metrics and reporting tools.
  • Exceptional project management skills with the ability to manage multiple initiatives across cross-functional teams.
  • Experience managing product collections, pricing strategy, and promotions in a consumer-facing platform.
  • Passion for hospitality, design, and creating elevated member experiences.

Our Core Values

Lead with hospitality. We respect the craft and precision that are intrinsic to the hospitality industry. We are a team diverse in background and thought, built to be the connective tissue between artists, chefs, diners, and members.

Mise en place. We are persistent in preparation, prioritization, and focus to anticipate our customers’ needs to create a powerful platform rooted in simplicity and elegance. And we know that details matter, which is why superior design is crucial to our brand ethos. Thoughtful design is baked into everything we do—our product, brand, creative, culture, and beyond. 

Go around the table—then commit. We know creativity takes feedback and iteration, and differing opinions can lead to healthy debate. While we encourage all voices to speak up and be heard, we are geared toward action and unify around the decision once it's made. Sometimes an individual idea or project may not be what’s best for the company, so don’t be afraid to kill your darlings. 

Our product is our signature dish. We are a product and marketing-led organization. Protecting our brand and vision needs to be top-of-mind with every move we make. 

Optimize turn times. We are creating beautifully-designed, tech-forward solutions to automate all sides of our business: for members, restaurants, and employees. And we’re laying a data-rich foundation to enable all stakeholders to make better decisions and enjoy the finer things in life.

Savor it. We eat slowly and celebrate the wins we share with those around the table. We’re in this for the long-haul, so enjoy the ride.

Stay hungry. We can change the world or someone else will. We believe in a sense of urgency to keep pushing toward our goals. And there’s always room for dessert, because there’s always more to do.

Our Core Values

Lead with hospitality. We respect the craft and precision that are intrinsic to the hospitality industry. We are a team diverse in background and thought, built to be the connective tissue between artists, chefs, diners, and members.

Mise en place. We are persistent in preparation, prioritization, and focus to anticipate our customers’ needs to create a powerful platform rooted in simplicity and elegance. And we know that details matter, which is why superior design is crucial to our brand ethos. Thoughtful design is baked into everything we do—our product, brand, creative, culture, and beyond. 

Go around the table—then commit. We know creativity takes feedback and iteration, and differing opinions can lead to healthy debate. While we encourage all voices to speak up and be heard, we are geared toward action and unify around the decision once it's made. Sometimes an individual idea or project may not be what’s best for the company, so don’t be afraid to kill your darlings. 

Our product is our signature dish. We are a product and marketing-led organization. Protecting our brand and vision needs to be top-of-mind with every move we make. 

Optimize turn times. We are creating beautifully-designed, tech-forward solutions to automate all sides of our business: for members, restaurants, and employees. And we’re laying a data-rich foundation to enable all stakeholders to make better decisions and enjoy the finer things in life.

Savor it. We eat slowly and celebrate the wins we share with those around the table. We’re in this for the long-haul, so enjoy the ride. 

Stay hungry. We can change the world or someone else will. We believe in a sense of urgency to keep pushing toward our goals. And there’s always room for dessert, because there’s always more to do.

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