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Technical Architect - Microsoft Dynamics 365 (F&O)

Elmhurst

Double Good’s mission is to create joy. We create joy with our delectable and award-winning popcorn. We create joy with our easy-to-use fundraising platform that raises a meaningful amount of money for youth sports and activities, empowering kids to pursue their dreams. We create joy through our Kids Foundation which hosts Double Good Days events across the country to bring all-ability fun to children with special needs and their families. As featured on the Today Show, Double Good is not just about the product; we have a strong social mission.

In recent years, Double Good has seen 40% year over year growth, and we’re excited about our future! We’re excited about the possibility of you joining our mission. We are looking for a Sr. IT Manager to join our growing IT Team.

We are seeking an exceptional Technical Architect to lead our D365 F&O (Finance & Operations) capability. This individual will be the go-to leader for D365 F&O, providing deep functional and technical expertise, setting standards, driving continuous improvement, and ensuring that the system meets evolving business needs.

The ideal candidate will combine strong leadership skills, technical and functional mastery, and excellent business collaboration ability. They will drive solution delivery across Finance, Supply Chain, and Operations functions, ensuring alignment between business goals and system capabilities.

Location - Elmhurst - hybrid 3 - 4 days onsite per week

About the role:

Key Responsibilities:

Leadership & Team Management

  • Lead, coach, and develop the D365 F&O team: Lead D365 F&O Developer, Business Systems Analysts and Integration Analyst
  • Foster a high-performance culture; promote best practices and a culture of continuous improvement.
  • Set clear goals and expectations for the team and track progress.

Functional & Technical Ownership

  • Be the D365 F&O subject matter expert (SME) across Finance, Supply Chain, and Operations.
  • Define and enforce D365 F&O best practices, standards, and governance processes.
  • Continuously evaluate system performance and recommend improvements.

Business Partnership & Requirements Gathering

  • Serve as the primary liaison between IT and senior business stakeholders in Finance, Supply Chain, and Operations.
  • Understand and translate business needs into scalable D365 F&O solutions.
  • Facilitate workshops and discussions with cross functional teams to gather, validate, and prioritize requirements.

Solution Delivery & Project Management

  • Lead solution architecture, design reviews, and delivery of new D365 F&O functionality and enhancements in accordance with industry standards and best practices
  • Manage full lifecycle of initiatives: requirements gathering, solution design, development oversight, testing (SIT/UAT), and deployment.
  • Drive consensus on solution approach across business and IT stakeholders.
  • Develop and maintain documentation related to the design and implementation of the solutions.

Vendor & Partner Management

  • Collaborate effectively with Managed Services partners and System Integrators.
  • Ensure timely resolution of critical issues and escalations.
  • Manage vendor relationships to drive quality, performance, and accountability.

Governance & Quality Assurance

  • Oversee testing strategies including SIT and UAT; ensure high quality and business acceptance.
  • Maintain robust documentation of system architecture, configurations, and processes.
  • Monitor system health, proactively address risks, and ensure compliance with internal controls.

Experience & Skills we value:

  • 10+ years of IT experience, with at least 5+ years of deep D365 F&O functional and technical leadership experience.
  • Proven leadership experience managing cross-functional IT teams and vendors/partners.
  • Strong understanding of core D365 F&O modules: Finance, Supply Chain, Procurement, Manufacturing, and Operations.
  • Strong understanding of D365 F&O technical architecture, integrations, and customization practices.
  • Demonstrated experience driving D365 F&O initiatives end-to-end.
  • Excellent relationship-building, communication, and influencing skills with senior business stakeholders.
  • Strong verbal and written communication.
  • Strong vendor management and negotiation skills.
  • Ability to thrive in a fast-paced, growing environment and balance multiple priorities.

Nice to have and/or you’ll learn: 

  • Microsoft D365 F&O certifications.
  • Experience in global or multi-site D365 F&O implementations.
  • Experience in managing complex environments with significant customizations and integrations.
  • Knowledge on DevOps - Azure Repos, Pipelines, Source control, branching, etc.
  • Knowledge on Logic Apps, Microsoft Flow, Power Apps and Power BI.
  • Experience with using Microsoft Dynamics 365 F&O Integration APIs - Business Events, DMF API, Recurring API, Custom services and OData.
  • Experience with data migration using D365 F&O Data Management Framework (DMF)
  • B.S. or B.A. in Business Administration, Computer Science, Information Systems or Engineering 
  • Previous experience in managing offshore teams and vendors 

Equal Pay Disclosure(s):

We’re on a mission to create more joy in people’s lives, and that includes our internal employees. We create a place people love to be a part of, where people can discover and practice their unique skill sets, a place where they can contribute and do their best work. We do this by offering our employees a competitive compensation & benefits plan.

Base Pay range for this position:

  • $107,000 - $153,000 annually
  • Target Annual Bonus: 20% of base salary

The final discretionary compensation that will be offered for this role depends on a variety of factors, including job-related knowledge, skills, experience, and market location.

Benefits:

  • Double Good offers competitive benefits including medical, dental and vision coverage with plans that can fit each teammate’s needs. We offer immediate vesting in our 401k plan, paid time off, company-paid leaves and other perks including a Popcorn Allowance (yup, free popcorn!).
  • Visit the Careers page on our website for more information at https://www.doublegood.com/careers.

Double Good is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.  The EEO is the law and is available here. Right to Work Statement (English and Spanish).

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