Workday HR Operations Analyst

Who we are:

DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, publishers, and digital ad platforms. DV’s technology platform provides advertisers with consistent and unbiased data and analytics that can be used to optimize the quality and return on their digital ad investments. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best-in-class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com.

 

What you’ll do:

DV has an amazing opportunity for a talented Workday HR Operations Analyst to join our growing and dynamic team. We seek a collaborative problem solver skilled in HR systems integrations, with a passion for data and the insights it can bring, and an amazing mind for managing and operationalizing global and local processes. 

This role will play a key part in scaling our HR operations function to ensure our talent infrastructure is ready for anything. The position reports into the Manager, HR Operations.

 

What You’ll Be Doing: 

• Manage all employee data changes and updates. Responsible for handling high volume administrative and transactional activities related to employee on/off boarding, leave management, compliance, records management, and retention.
• Provides end user support for transaction processing and life cycle event management in the system's self-service function. (job changes/transfers/promotions, hire, job requisitions, separations, etc.)
• Conduct system audits to ensure data accuracy and integrity.
• Handles employee inquiries and issues resolution. Assists in the research, escalation, and resolution of Workday related operational issues.
• Run standard reports, handles ad-hoc report requests and provides data as needed.
• Delivers exceptional customer service and ensures all inquiries are accurately addressed in a professional, efficient, timely manner.
• Collaborate effectively across HR and non-HR cross functional teams (i.e. HR Business Partners, Talent Acquisition, Benefits, Payroll, IT, Finance) on a broad range of topics, as needed.
• Supports business process development, improvement, data management, releases, testing, maintenance within Workday and other HR systems.
• Serve as the  first line of support for Workday System questions, Troubleshoot and resolve system issues.
• Participate in the design, testing and implementation of new functionality in Workday, including the bi-annual release.
• Develop Job Aids and Conduct training sessions and workshops to end users to promote efficiency and adoption.  
• Handle basic System Configuration in Workday.
• Create and Load EIB’s (enterprise interface builder's) as necessary.

 

Requirements:

• 4+ years of HR Technology and Operations experience with Workday, including an understanding of configuration.
• Functional experience and strong knowledge of HR processes, HRIS business systems (Workday), data systems and other HR tools.
• Ability to multitask and prioritise work.
• Strong attention to detail and critical thinking skills.
• Familiarity with SOX Compliance.
• Bachelor's degree in Business or equivalent experience (HR, Business Ops, Business Administration).
• Critical thinking skills and ability to work in a fast paced environment with strong attention to detail.

 

The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, and balancing internal equity relative to peers at DV.

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!