Global Facilities Manager

Who We Are

DoubleVerify is the leader in digital performance solutions, improving the impression quality and audience impact of digital advertising. Built on best practices, DoubleVerify solutions create value for media buyers and sellers by bringing transparency and accountability to the market, ensuring ad viewability, brand safety, fraud protection, accurate impression delivery and audience quality across campaigns to drive performance. Since 2008, DoubleVerify has helped hundreds of Fortune 500 companies gain the most value out of their media spend by delivering best in class solutions across the digital ecosystem that help build a better industry.

The Global Facilities Manager is a member of the global Engagement and People Experience team, and reports into the VP of Engagement and People Experience. One of the team’s key objectives is to create workplace environments that reflect DoubleVerify’s values of passion, accountability, collaboration and trailblazing. You will primarily be responsible for overseeing facility maintenance, vendor relationships, budget management, and ensuring compliance with safety regulations across all of DoubleVerify’s global offices and locations. The role balances creative input on design and employee experience with critical thinking to streamline operations and support company growth. You will also have the opportunity to support Workplace and People Experience initiatives that could benefit from your project management expertise.

This role may interest you if you enjoy the opportunity to balance creative thinking to influence design and on site experience, with critical thinking to streamline and scale operations. This role will play a key role in delivering this experience through innovative, sustainable workplaces and position us for scale. This role is located at DoubleVerify’s headquarters in New York City, and will be required to travel as necessary to DoubleVerify offices and locations. 

What You'll Do

• Oversee facility maintenance and repairs: Schedule and supervise routine maintenance, repairs, and upgrades of building systems, including HVAC, electrical, plumbing, and security. Respond to emergency maintenance requests promptly and efficiently.
• Manage vendor relationships for facility services: Negotiate contracts with vendors for services such as cleaning, landscaping, security, and waste management. Monitor vendor performance and ensure compliance with service agreements.
• Ensure compliance with safety and environmental regulations: Implement and enforce safety protocols, conduct regular safety audits, and maintain records of compliance. Stay updated on local, state, and federal regulations related to facility operations and environmental protection.
• Coordinate office space planning and moves: Plan and execute office space layouts, relocations, and expansions. Manage furniture procurement and installation. Coordinate with IT and other departments for infrastructure setup.
• Manage facility budget and expenses: Develop and manage the annual facilities budget. Track expenses, analyze variances, and identify cost-saving opportunities. Prepare financial reports and forecasts.
• Address employee facility-related requests and concerns: Respond to employee inquiries and requests regarding facility issues, such as repairs, maintenance, and comfort. Provide timely solutions and communicate updates effectively.
• Conduct regular facility inspections: Perform routine inspections of facilities to identify maintenance needs, safety hazards, and areas for improvement. Document findings and implement corrective actions.
• Implement and maintain facility policies and procedures: Develop and implement facility policies and procedures to ensure efficient operations and compliance. Communicate policies to employees and provide training as needed.
• Maintain inventory of office appliances/equipment: Maintain inventory of office appliances and equipment in collaboration with the local PEX team member. Order supplies as needed and ensure proper storage and distribution.

Who You Are

• Proven experience in facilities management: Minimum of 7 years of experience in facilities management or a related field. Demonstrated ability to manage complex facilities operations.
• Capital Improvement Projects and Office Build-Outs: Responsible for full life cycle of new office construction project management and ad hoc office improvement projects
• Strong vendor management skills: Experience in vendor selection, contract negotiation, and performance management. Ability to build and maintain positive relationships with vendors.
• Lease Administration: Serve as manager of DV lease agreements and work with internal stakeholders to determine renewals and flag decision dates.
• Cross Functional Collaboration: Form strong relationships with internal stakeholders (IT, AV, Security, Finance, Legal, HR, etc) to facilitate project transparency and holistic outcomes
• Negotiation skills: Experience negotiating and securing favorable contracts with vendors, while also managing budgets and finding cost-saving opportunities. Demonstrated ability to build strong relationships, understand market pricing, and advocate for the organization's needs.
• Knowledge of safety and environmental regulations: Thorough understanding of OSHA regulations, building codes, and environmental compliance requirements. Certification in safety or environmental management is a plus.
• Excellent communication and problem-solving skills: Strong verbal and written communication skills. Ability to analyze problems, identify solutions, and implement corrective actions effectively.
• Budget management experience: Proven experience in developing and managing budgets. Ability to track expenses, analyze variances, and identify cost-saving opportunities.
• Ability to work independently and prioritize tasks: Self-motivated and able to work independently with minimal supervision. Ability to prioritize tasks and manage multiple projects simultaneously.
• Technical aptitude: Foundational understanding of building systems, including HVAC, electrical, and plumbing. Ability to troubleshoot minor issues and coordinate repairs.
• Physical requirements: Ability to perform physical tasks, such as lifting, bending, and walking. Ability to respond to emergencies outside of normal business hours.

Preferred Certifications

• Certified Facility Manager (CFM)

The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers at DV.

The estimated salary range for this role based on the qualifications set forth in the job description is between $86,000 - $163,000. This role will also be eligible for bonus/commission (as applicable), equity, and benefits.

The range above is for the expectations as laid out in the job description; however, we are often open to a wide variety of profiles, and recognize that the person we hire may be more or less experienced than this job description as posted.