Manager, Accounts Receivable
Who We Are
DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, publishers and digital ad platforms. DV’s technology platform provides advertisers with consistent and unbiased data and analytics that can be used to optimize the quality and return on their digital ad investments. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best in class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com
What You'll Do
Collections Management:
- Lead and manage the collections team to meet or exceed cash collection targets.
- Monitor customer accounts to identify overdue balances and implement appropriate collection strategies.
- Establish and maintain strong relationships with customers to resolve billing issues and ensure timely payments.
- Review and analyze aging reports regularly, taking action on delinquent accounts.
- Collaborate with sales, customer service, and legal to resolve disputed invoices and collection challenges.
- Develop and enforce credit policies and procedures in line with company risk appetite.
Cash Applications:
- Oversee accurate and timely application of customer payments (checks, ACH, wire transfers, credit cards).
- Ensure daily reconciliation of cash receipts to bank statements and AR ledger.
- Identify and resolve unapplied or misapplied cash and short payments.
- Coordinate with the billing team on adjustments, write-offs, and credit memos as needed.
- Monitor and enhance automation of cash application processes (e.g., lockbox, auto-matching, ERP tools).
Leadership & Reporting:
- Hire, train, and develop AR team members with a focus on performance, accountability, and career development.
- Prepare and present weekly and monthly reports on collections performance, DSO, and unapplied cash metrics.
- Recommend and implement process improvements to streamline AR operations and reduce errors.
- Ensure compliance with internal controls, SOX, and audit requirements related to receivables.
- Support month-end close activities, including AR reconciliations and reporting.
Who You Are
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
- 7+ years of progressive experience in Accounts Receivable, including a managerial role.
- Strong knowledge of AR processes, including collections and cash applications.
- Experience with ERP systems (e.g., NetSuite, Salesforce).
- Proficiency in Microsoft Excel and data analysis.
- Excellent communication and negotiation skills.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications:
- Experience in a high-volume AR environment.
- Familiarity with B2B collections best practices.
- Exposure to automation tools
Key Performance Indicators (KPIs):
- Days Sales Outstanding (DSO)
- % Of current receivables
- % of unapplied cash
- Collection effectiveness index
- Timeliness and accuracy of cash application
- Dispute resolution turnaround time
The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers at DV. The estimated salary range for this role based on the qualifications set forth in the job description is between $86,000 - $163,000. This role will also be eligible for bonus/commission (as applicable), equity, and benefits. The range above is for the expectations as laid out in the job description; however, we are often open to a wide variety of profiles, and recognize that the person we hire may be more or less experienced than this job description as posted.
Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!
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