Workplace & People Operations Associate

Downtown Music Holdings (Downtown℠) is the leading global music services company. We help millions of creators, rights holders and their partners to manage their music as a business and get paid fairly for their work. We service more than 23 million music assets from more than 145 countries across six continents, including some of the world’s most well-known songs, from a catalog that spans 100 years of popular music, including music for film and television, and the single largest independent sound recording catalog in the industry. Our integrated platforms help democratize global music rights management and simplify the distribution, monetization, and promotion of creative works. Working with creators at every stage of their career, from emerging songwriters to iconic performers, our business model drives equity across the entire global music industry supply chain.

Downtown Music Holdings is looking for a highly motivated and proactive individual to provide a professional, courteous and efficient service in a dual role as a Workplace Manager and People Operations Associate in our New York (Manhattan) location. If you’re someone who loves being hands-on in your role and relishes the opportunity to take ownership and truly make something your own, this could be the perfect position for you.

This on site role is based in our NYC office. 

What you'll be doing: 

Workplace Manager

• Manage New York (Manhattan) office operations and workplace services
• Ensure a safe, welcoming and professional environment for our staff and visitors 
• Monitor and replenish office needs and supplies for team and applicable departments
• Manage vendor accounts and ensure invoices are paid in a timely manner
• Develop and execute a compelling and cost-effective Food and Beverage program
• Manage internal event production (End of year and summer parties, socials, conferences, small and medium-sized client events, community volunteer events)
• Liaise with IT personnel in support of office and meeting room technology
• Work with Office Managers at our other worksites to coordinate policies, practices and other operations
• Lead location’s environmental programs to reduce carbon footprint of NY office and support Company’s environmental responsibility pillar
• Other duties and projects as assigned

People Operations Associate

• Provide administrative support to the People Team with respect to benefits, and people operations
• Maintain employee data integrity with Company’s HRIS platform
• Manage both virtual and in-person People Team events and initiatives as needed
• Project management of cross functional HR communication campaigns, such as Anti-Harassment Training, Programming, Open Enrollment Webinars, etc.
• Manage a quarterly People Team newsletter to engage employees and keep them informed on important DE&I initiatives, cultural events, and benefit spotlights
• Develop strong, collaborative and responsive relationships with employees by creating a unique people experience for each individual
• Research and collaborate on ad-hoc projects as needed
• Participate in meetings, organize notes and capture action items

You are / have:

• 2+ years of professional administrative experience in a similar role within a fast-paced, international environment
• 2+ years of Human Resources experience with general HRIS knowledge and proficiency
• Highly organized with the ability to manage competing priorities
• Ability to handle confidential information with the highest level of professionalism and discretion 
• Excellent time management skills and a proven ability to meet deadlines
• Comfortable interacting with people at all levels within the organization
• Highly proactive and motivated; able to perform duties at the highest level possible on a consistent basis
• Excellent communicator - able to interact with people in a confident, professional manner
• Strong team player with team-oriented experience and approach
• Service focus - dedicated to meeting the expectations of all Downtown employees at every level by maintaining effective relationships 
• Proficient user of Google Workspace tools

Why you want to work here:

• Ample opportunities to work collaboratively across our various businesses
• The​​ opportunity​ ​to​ ​work​ ​in​ ​a​ ​collaborative environment​ ​full​ ​of​​ innovative, passionate, and happy​ ​people
• Collaborative, open, welcoming, and inclusive culture 
• Rich benefit program, Life Insurance, 401k (with match)
• Paid Volunteer Hours

Downtown provides base salary ranges for all positions located in the United States at the time of posting. The hiring range for this position is $60,000 - $70,000 annually. As a candidate for this position, your salary and related elements of compensation will be contingent upon various factors including, but not limited to, work experience, geographic location and relevant skills. Downtown is committed to providing a comprehensive market-competitive total rewards program for its employees which includes medical, dental, and vision, life insurance, 401(k) match and generous paid time off. This range does not include any other variable compensation components.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Downtown's values. We welcome and encourage all applicants of different backgrounds, experiences, abilities and perspectives to apply.