Service Technician

About the Role: 

As a Service Technician, you're crucial to our residents' comfort! You lead a skilled team in maintaining our building's safety and cleanliness. Your role ensures everything operates smoothly, from managing resident requests to tackling plumbing and electrical issues. You're a hands-on problem solver and a leader in landscaping. Join our rapidly growing, family-oriented company to elevate your career and make a positive impact in our communities.

Dream Here: Careers at Dream Live Prosper Communities

At Dream Live Prosper Communities, we believe in building not just great communities but also great careers. We are looking for dedicated, driven professionals to join our team and help us create thriving communities that enrich lives.

Our team members go above and beyond to provide exceptional service, ensuring that our residents love where they live. As a subsidiary of DLP Capital, we uphold a culture of excellence, growth, and purpose. DLP Capital has been recognized on multiple Best Places to Work lists and has been featured on the Inc. 5000 list of fastest-growing companies for 10 consecutive years.

If you're looking for a career with a mission-driven company that values growth, leadership, and impact, Dream Live Prosper Communities is the place for you!

About this opportunity: 

• Location: DLP Jonesboro, 3719 Stadium Blvd, Jonesboro, AR 72404
• Compensation:  $20.00 -$ 23.00 hourly with bonus potential, depending on experience 
• Position type: Full-time 
• This job requires a flexible schedule with varied hours, including weekends. On-call is required.

What we are looking for in a Service Technician:

• HVAC certification required
• Skilled in electrical, plumbing, appliance, painting, plaster/drywall, and lock repairs
• Able to complete apartment turns within five (5) days
• Experience with turnovers in both new and older buildings
• Must provide own basic tools
• Strong problem-solving and decision-making abilities
• Clear, professional communication with residents, vendors, and teammates
• Familiar with property management operations and basic budgeting principles (preferred)
• Valid driver’s license, clean driving record, and reliable transportation for daily assignments and on-call rotation
• Able to lift and carry up to 50 lbs independently
• Capable of climbing ladders and accessing roofs, crawl spaces, and attics as needed
• Able to stand, walk, bend, kneel, and crouch for extended periods
• Comfortable working indoors and outdoors in varying weather conditions
• Must be available for after-hours emergencies and on-call rotation
• Consistent, dependable attendance required

What you will do as a Service Technician:

• Provide exceptional service to residents, exceeding expectations and ensuring satisfaction.
• Address resident maintenance and service requests promptly and efficiently.
• Identify and resolve hazardous property conditions, ensuring the safety of residents and staff.
• Prepare vacant apartments for move-in within five days, including repairs and replacements as needed.
• Perform various maintenance tasks, including HVAC, painting, electrical, plumbing, and appliance repairs, with a focus on quality and efficiency.
• Maintain grounds and ensure cleanliness, enhancing the overall appearance of the property.
• Respond to emergency calls when on-call, providing timely assistance and support.
• Implement cost-saving initiatives and manage budgets effectively, maximizing resources and minimizing expenses.
• Respond to resident requests within 24 hours, demonstrating responsiveness and professionalism.
• Maintain a well-stocked maintenance shop without unnecessary spending, optimizing inventory management.
• Perform technician and groundskeeper duties as needed, supporting the team in achieving maintenance goals.
• Efficiently schedule vacancies for 5-day turns, coordinating with other team members to meet deadlines.
• Assign service requests for a 24-hour turnaround, prioritizing tasks based on urgency and importance.

What you're motivated by:

A fast pace. We’ve grown exponentially, and new team members continue to join our Dream Communities family.

​A leadership team that trusts each other communicates effectively and is committed to helping team members grow personally and professionally.

Visionary, intelligent, and innovative CEO. Ours is the kind of leader you read about, hope to work with, and learn from.

A culture focused on developing and investing in team members - coaching, training, and supporting each other. We have a mantra of “Leaders made here” at Dream Communities, which is focused on developing and growing leaders.

Our Mission:

At Dream Live Prosper Communities, we are committed to making an impact - whether it's through acquiring and developing real estate, building relationships, or empowering our team members with the tools they need to achieve their dreams. We are proud to have been named on multiple Best Places to Work lists for over six years and have remained on the Inc. 5000 list of fastest-growing companies for ten consecutive years.

Benefits and Perks:

PTO, health/dental/vision/life insurance, 401(k) matching, rent discount,  learning/educational incentives, Volunteer Time Off, well-being programs, company events, self-improvement/productivity tools, & the incredible feeling of making a difference.

Equal Opportunity Employer:

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.