Director, Revenue Cycle Management

About Dreem Health, by Sunrise 

Dreem Health is America’s leading digital sleep clinic. Powered by Sunrise’s technology, Dreem Health makes sleep care simple — replacing long waits and in-lab sleep studies with home-based testing, expert telehealth visits, and personalized treatment plans that are easy for patients to follow. We’re fixing the broken sleep care journey and helping more people get the care they need — from home, on their schedule.

About Sunrise Group 

Sleep is one of healthcare’s biggest blind spots. Access is slow, confusing and uneven, and millions of people who need help never get it. Sunrise exists to change that.

Born from pioneering research on mandibular jaw movement, we built a chin-based sleep test that reinvented how sleep disorders can be diagnosed from home. That breakthrough has evolved into a full sleep-health platform: advanced diagnostic and treatment technology paired with clinical care delivered directly to patients’ homes through Dreem Health in all 50 U.S. states.

Across the U.S. and Europe, our 100+ clinicians, engineers and operators share one mission: make high-quality sleep care accessible to everyone. Backed by more than $50M, we’re taking on one of healthcare’s biggest challenges: the 1+ billion people worldwide who still can’t get the sleep care they need.

Ideally, the candidate chosen for this opportunity will reside on the East Coast of the US.

Your Opportunity

We went from $0 to $10M ARR in less than 3 years. The clinical infrastructure scaled. The payor mix grew. The device portfolio expanded. The billing infrastructure and processes haven't kept pace — and that's exactly why this role exists.

We are hiring a **Director of Revenue Cycle Management** to build and own the financial engine that makes high-quality sleep care sustainable at scale.

At Dreem Health, RCM isn't a back-office function. It's a strategic lever. Every denial dollar recovered, every contract rate improved, every billing workflow tightened translates directly into the margin that funds our next phase of growth. This role sits at the intersection of finance, operations, and clinical care — and reports directly to the CFO.

You will work closely with our contracting team to ensure that what gets negotiated in a payor contract is accurately and systematically captured in billing workflows. That relationship is collaborative by design — you're not managing contracting, but you are the person who turns contract terms into cash.

How you'll work with the contracting team: The contracting team owns payor relationship management and rate negotiations. You own billing execution, denial management, and the operational translation of those contracts into clean claims and collected revenue. You'll partner closely — sharing denial data that informs renegotiation priorities, flagging compliance gaps, and aligning on new contract terms before go-live.

Your decisions will directly impact:

• Net collection rate and days in AR — the two numbers that tell us how healthy our revenue engine is
• Contribution margin — the path to profitability runs directly through RCM performance
• Payor compliance — in a 50-state operation, getting this wrong has consequences
• Cash flow — because growth is only sustainable when the money actually comes in

At Sunrise Group, we work on a problem that affects millions: poor sleep and untreated sleep disorders. Our mission is to make diagnosis and care easier to access, and we’re proud of the experience we provide to patients. We feel responsible for making it better every day. If you’re looking for the autonomy to take ownership of your work, make an impact, and be part of a team where ideas move fast and everyone has a voice -  this role is for you!

What You’ll Do

Revenue Cycle Ownership

• Own the full revenue cycle end-to-end: charge capture, claim submission, denial management, payment posting, and patient collections across both professional and DME billing lines
• Drive RCM internalization — evaluate current vendor relationships, build the business case for what to bring in-house, and execute the transition without disrupting cash flow
• Maintain and improve clean claim rates, net collection rates, and days in AR across all payors and service lines

Payor Operations and Contracting Collaboration

• Partner with the contracting team to translate newly negotiated payor terms into billing workflows — ensuring rate changes, service authorizations, and code requirements are operationalized correctly from Day 1
• Provide denial data and reimbursement gap analysis to the contracting team to inform renegotiation priorities
• Manage all payor-facing billing operations including claims compliance, appeals, and audit responses
• In coordination with the contracting team, track Medicare Advantage, and commercial reimbursement policy changes and proactively adjust billing protocols

Team Leadership & Operations

• Define org structure, hire top talent, and drive performance with clear KPIs and accountability frameworks
• Build and maintain a real-time RCM reporting dashboard, surfacing net collection rate, denial rate by payor, days in AR, and contribution margin impact
• Work cross-functionally with clinical operations to eliminate billing errors at the source — not just correct them downstream

Strategic & Financial Planning

• Own RCM P&L — forecast revenue collections, flag risk, with variance analysis and action plans
• Ensure billing readiness for new product and care pathway launches so coding and billing logic is correct before the first claim goes out

What You Bring

Must-haves

• 7+ years in healthcare RCM, with at least 3 in a director-level or equivalent role with direct P&L accountability
• Proven experience in multi-state operations — you understand that 50-state billing is not just one state times 50
• Deep working knowledge of DME billing and/or professional services billing — ideally both
• Strong understanding of CMS reimbursement policy, and payor workflows
• Experience working alongside (not managing) a payor contracting function — you know how to translate contract terms into billing operations
• Analytically self-sufficient — you can pull your own data, build your own reports, and identify root causes without waiting for an analyst
• Excellent communicator: you can present to a C-level member and train a billing coordinator in the same day

What Makes You Stand Out

• You've led or co-led an RCM internalization — evaluated vendors, built the business case, and managed the transition
• Experience in telehealth, sleep health, or another multi-specialty digital health environment
• Familiarity with AI-assisted coding, claims automation, or RCM-focused tech platforms
• Track record of measurably improving net collection rate or denial rates — with numbers to back it up
• Has worked in a high-growth startup (Series B or earlier) where ambiguity was the norm and pace was non-negotiable
• Certified Professional Coding is a plus

Our Core Values

At Sunrise Group, we keep things clear and simple ✨, value trust and collaboration 🤝, and lead with optimism and compassion 🌞. These values guide everything we do. 

What We Offer 

• Meaningful work that directly improves peoples’ lives
• Be part of an international team across the US, France, Belgium
• Annual team offsite
• Comprehensive health benefits (medical, dental, vision)
• FREE One Medical membership
• 401(k) with company match
• 20 days PTO + 10 paid holidays + 80 hours paid sick leave
• Monthly phone and internet stipend

Compensation

$110,000 - $130,000 depending on experience.

We hire humans, not bullet points. Don’t meet every single qualification? That’s okay. We care more about who you are than what’s on your CV. We’re looking for people who are curious, resourceful, and ready to roll up their sleeves — especially if you’re excited about building something new in healthcare. So if you think you could make an impact here, reach out to us.

Dreem Health / Sunrise is an Equal Opportunity Employer. We welcome people of all backgrounds and are committed to building a workplace where everyone feels included and respected. We do not tolerate discrimination or harassment of any kind.