Director, Solutions Engineering

New York, New York, United States

About Us

DriveWealth is on a mission to make investing easier. We believe that everyone should have the ability to control their financial future, and that access to financial markets should not be limited by geography, wealth, or legacy systems. We are a global B2B financial technology organization dedicated to democratizing access to financial independence around the world. Our mission is realized through an API-based platform, empowering our partners to offer seamless investing and trading experiences to clients worldwide, all from their mobile devices. Our technology provides partners with a modern, extensible toolkit, enabling traditional investment workflows and innovative techniques like fractional share ownership. DriveWealth has evolved into a global platform offering trading of US equities, mutual funds, ETFs, fixed income, and options.

There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for this opportunity. Our culture blends the pace and agility of a fintech start-up with the impact, stability, and discipline of Wall Street. We encourage creativity and experimentation while ensuring institutional-grade execution and regulatory compliance in everything we do. Join us and help build the future of global investing!

About the Role

We are seeking an experienced and strategic Director of Solutions Engineering to play a pivotal role in DriveWealth's growth and expansion by leading the API integration of new partners, educating on new products, and identifying processes that can be automated to optimize team and partner efficiency. This is a base + OTE role.

What You’ll Do

  • Lead, mentor, and scale a high-performing team of Solutions Engineers
  • Develop and execute the strategic vision for the Solutions Engineering organization
  • Partner with Sales and Growth teams to align technical solutions with business goals
  • Define and implement best practices, playbooks, and metrics to measure team effectiveness
  • Identify and implement process improvements that maximize time efficiency for DriveWealth employees and partners. Leverage prior experience to quickly identify and implement improvements in ServiceNow, Github, and other flows
  • Define and document repeatable processes, ensuring operational efficiency and scalability while maintaining a keen eye for detail and quality assurance
  • Collaborate closely with internal teams, including sales, finance, product, technology, and operations, to develop cohesive strategies that prioritize partner success and drive revenue growth
  • Align closely with partners who will be integrating DriveWealths API. Use your robust programming knowledge to provide education, project management, and architecture support while maintaining positive partner relationships
  • Establish a culture of mutual accountability between the Relationship Management team and partners. Advocate for their needs and marshal resources to support them while aligning with DriveWealth's overarching vision
  • Use your debugging skills to identify pain points and reported bugs by partners while suggesting and introducing changes to our product team

What You’ll Need

  • 3+ years of experience in software development, with a focus on the implementation or building of external APIs
  • 5+ years of experience leading and scaling technical pre-sales or solution engineering teams
  • Proficiency in full stack development, with working knowledge of cloud-based platform tools such as AWS and/or Google Cloud Platform
  • Proficiency in implementing event-based programs, working with tools such as Apache Kafka and AWS SQS 
  • Exceptional written and verbal communication skills
  • Strong time management abilities with the capacity to prioritize and manage multiple partner engagements concurrently
  • Proven problem-solving skills and meticulous attention to detail
  • Ability to collaborate effectively with cross-functional teams and external partners
  • Customer-centric mindset with a commitment to ensuring client success and satisfaction
  • Proactive, self-motivated, and capable of working independently while taking ownership of client relationships
  • You thrive in a fast-paced environment and can deliver results under pressure
  • You are driven by a passion for partner success and business growth

Applicants must be authorized to work for any employer in the U.S. DriveWealth is unable to sponsor or take over sponsorship of an employment Visa at this time

Compensation
Compensation package offerings are based on candidate experience and technical qualifications, as it relates to the role. These are identified and determined throughout your interviewing experience.

Please note: at this time, we are not able to hire in all states.

Remote (Most US States) Pay Range

$260,000 - $300,000 USD

Working at DriveWealth

We do our best work when we’re in the same room. To maintain the speed our partners expect, our New York and Chicago teams work in-office 4 days a week. We’ve found that being physically side-by-side is the only way to solve complex problems in real-time and stay truly accountable to the products we ship. When you’re here, you’re working directly with the people making the decisions. To support that work, we provide competitive compensation, equity, and a 401(k) match. We also offer full insurance coverage, a wellness reimbursement, a company-provided phone, and a personal development allowance. Finally, we value the time you spend away from the office with generous PTO, observed holidays, and extended leave.

Work Authorization

Applicants must possess the legal right to work in the country where the position is located at the time of application. DriveWealth requires all employees to provide original documentation verifying their work authorization on or before their first day of employment.

For US-based roles: Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future visa sponsorship. DriveWealth does not provide visa sponsorship or support for employment authorization, including transfers, at this time. Offers of employment are strictly contingent upon an individual’s ability to secure and maintain the legal right to work at the Company.

How We Think About AI

We leverage AI to work smarter and move faster. We seek AI-curious talent who are proactive about using emerging tools to increase signal quality, reduce friction, and improve outcomes to deliver products faster, provide better service to our partners, and to streamline processes. Your ability to leverage our internal tools and technology to drive results is as important to us as your core domain expertise.

Compensation

Pay is generally based on the level, complexity, responsibility, location, and job duties/requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience.  If you are selected for an interview, please feel welcome to speak to a recruiter about our compensation philosophy and other available benefits. This role is eligible for base, bonus, equity, 401(k) match, and heavily subsidized benefits and perks.

Equal Employment Opportunity

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. 

Agency Disclaimer

DriveWealth does not accept agency resumes. Do not forward resumes to our jobs alias, employees, or any other organization location. DriveWealth is not responsible for any fees related to unsolicited resumes.

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