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Director, Product Analytics

USA

THE COMPANY

We are an ambitious, well-funded, high-growth global technology company transforming the hotel industry.  At Duetto, we are passionate about creating innovative analytical solutions to help hoteliers thrive.  Although we work hard, the work atmosphere is casual, flexible, collaborative, and most of all, fun.  

Duetto offers an open and collaborative work environment and believes that by cultivating a team with diverse backgrounds, perspectives, and experiences, it will continue to lead the industry with its cutting-edge platform-based hospitality technology. 

POSITION SUMMARY AND OPPORTUNITY 

We're looking for a Director to lead our centralized Product Analytics team, overseeing a group of skilled data scientists that support our entire product organization. In this role, you will be able to own a critical problem set, implement cutting-edge testing and experimentation best practices, drive performance and ROI measurement, and deliver impactful insights through deep analytics support and robust reporting solutions. As a key influencer in our highly analytical leadership team, you will directly shape outcomes, drive strategic decision-making, and help evolve our product strategy approach.

This role isn't just about managing a team—it's about driving impact. By leveraging your expertise in rigorous testing methodologies and fostering a hypothesis-driven culture, you will play a pivotal role in driving growth, solving customer problems, and shaping our organizational strategy. 

 

KEY RESPONSIBILITIES 

  • Build a Product Analytics strategy and roadmap in consultation with the leaders of the Product and Technology organizations
  • Build out a high-performance Product Analytics team to provide leverage for doing all the above
  • Collaborate with the Data and Engineering teams to create scalable, reliable, and accurate reporting
  • Provide strategic guidance for the business and the Product team, helping us determine where to invest resources for the greatest return
  • Continue to evolve the organization’s decision-making & ROI framework based on rigorous testing methodologies combined with both quantitative and qualitative measures of success
  • Ensure our Product OKRs are well defined and tracked
  • Your team will own defining, tracking, and narrating the performance of core metrics within the product 
  • Partner with product, design, and go-to-market leaders to help drive growth and solve customer problems by supporting a hypothesis and data-driven culture
  • Identify areas of opportunity to provide scalable data solutions to emerging business needs
  • Partner with diverse cross-functional teams including engineering and data infrastructure to ensure an efficient flow of actionable information

 

 

REQUIREMENTS 

  • Bachelor's degree in data analytics, statistics, computer science, math, economics or equivalent, relevant experience, advanced degree preferred.
  • 10+ years of experience as a technical consultant or analyst with a history of delivering high value outcomes.
  • A passion for developing thriving, high-energy teams and demonstrated history of doing so. 5+ years of management experience.
  • Excellent written and verbal communication skills. C-suite presentation skills
  • Ability to handle multiple tasks in a fast-paced environment.
  • Understanding of the product-development lifecycle and have experience partnering with teams to drive a collaborative data-driven culture based on data exploration and hypothesis testing anchored in the customer experience
  • Excellent communication and collaboration skills, enabling you to build positive relationships and communicate complex concepts across the organization
  •  Track record of providing valuable insights that shape the product roadmap and business, with measurable impact on user growth, satisfaction, and other metrics
  • Proactive, thoughtful, and highly organized self-starter; thrives in ambiguity and solving open-ended problems without a clear right answer
  • Strong experience in experimentation, causal modeling, ROI estimation
  • High proficiency in Python, R, SQL, and other data science tools/frameworks
  • Demonstrated ability to work with large datasets and extracting strategic insights 

 

PROFILE OF THE IDEAL CANDIDATE 

  • Team Player - Works well with others, highly collaborative and acts as a strong partner to other team members and functions.
  • Story Telling – Ability to communicate Duetto’s vision to diverse audiences, and to span messaging from high-level brand awareness to feature-level product differentiation.
  • Creativity – Thrives in an environment without a set playbook. Defines problems, creates paths to explore and solve, owns solution.
  • Organization - Eager and adept at managing end-to-end project planning and execution.
  • Low ego, high EQ, and high intellectual curiosity.

About Duetto:

Duetto delivers a suite of SaaS cloud-native applications for hospitality businesses to optimize every booking opportunity for greater revenue impact. The unique combination of hospitality experience and technology leadership drives Duetto to look for innovative solutions to industry challenges. The software as a service platform allows hotels, casinos, and resorts to leverage real-time dynamic data sources and actionable insights into pricing and demand across the enterprise. For more information, please visit https://www.duettocloud.com/.

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