Data Analyst

1. About the Company

Duetto, the industry-leading hospitality revenue management system, leads the way in helping hotels, resorts and casinos optimize revenue and boost profit. Our leading SaaS platform, expanding suite of products, and incredibly skilled team have been at the heart of our continued success and our ambition for future growth knows no bounds.

Duetto is building the future of hotel revenue strategy. We’re not just another SaaS company — we’re redefining what’s possible for hotels through our category-creating platform, the Revenue & Profit Operating System.

2. Role Summary / Purpose

The Data Analyst, HotStats is responsible for proactively maintaining the quality and integrity of the global benchmarking database, ensuring the accuracy of complex financial performance metrics for hotel contributors worldwide. This role serves as a pivotal link between data processing and client relations, combining technical interrogation of profit and loss (P&L) results with professional communication to drive high-impact market intelligence and research.

3. Key Responsibilities

• Manage the quality of the benchmarking database contents by proactively maintaining assigned contributing company data and quality standards.
• Build and sustain professional relationships with data contacts to effectively resolve customer requests and data-related queries.
• Execute monthly integrity checks on performance data using standard quality routines and a consistent program of spot checks.
• Operate various translation tools to process P&L data and accurately integrate it into the core database.
• Update and document hotel statuses, alerts, and operational notes within the hotels database to ensure real-time accuracy.
• Investigate data quality issues and queries through consistent audits to ensure alignment with the Uniform System of Accounts.
• Contribute to the production of the monthly reporting suite, including PR data, market data, and bespoke reporting for external clients.
• Analyze large datasets through data mining to support specific assignments, research projects, and original research for publications.
• Track and quality check all reporting outputs to ensure the highest standards of accuracy for third-party clients.
• Perform other related duties as needed to support team and company priorities.

4. Qualifications

Required:

• 2+ years of related experience in data analysis or a relevant field.
• Sound technical knowledge of Excel spreadsheet functionality and a clear understanding of database structures.
• Demonstrated ability to read, understand, and interrogate hotel profit and loss (P&L) results.
• Working knowledge of accounting principles or relevant hospitality operational experience.
• Excellent written and verbal communication skills for both internal collaboration and customer-facing interactions.

Preferred:

• Specialized skills, knowledge, or experience within the Hospitality technology industry.
• Ability to progress in a visible, fast-paced team environment and a desire to be a key contributor to critical company functions.