Product Manager - Retail & Insights

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

 

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

 

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

Most companies try to meet expectations, dunnhumby exists to defy them. Using big data, deep expertise and AI-driven platforms to decode the 21^st century human experience – then redefine it in meaningful and surprising ways that put customers first. Across digital, mobile and retail. For brands like Tesco, Coca-Cola, Procter & Gamble and PepsiCo.

We’re looking for a talented and passionate Product Manager who expects more from their career. It’s an opportunity to work with a market-leading business to develop and deploy one of our great Products in the Grocery Retail market.

Joining our Media & Customer Engagement Product team, you’ll work with world class and passionate people to act as the product manager, creating and owning the product backlog, story creation and estimation sessions. You’ll work with the Senior Product Manager and Product Director to prioritise the detailed product backlog and the technical teams to ensure sprint level releases are aligned to the strategic product roadmap. You will also support the roll out of the product within the business and to new clients.

The product is a platform built to help retailers with Personalisation, to meet customers rising expectations for promotions that are tailored to their need. Employing dunnhumby’s world-class data science capabilities within a self-service platform, it allows Retailers and their CPGs to deliver measurable, multi-channel campaigns at scale, against a variety of targeting objectives. Any previous knowledge in Media or Personalisation is a plus for this role.

What we expect from you

• BS degree or equivalent in relevant subject
• Excellent communication skills and a collaborative approach
• 5+ years of Experience in product management
• Experience in Data science and personalisation product is a plus
• Familiarity with machine learning, AI, and data engineering concepts is a plus

Responsibilities

• Work with the Senior Product Manager or Product Director to prioritise the detailed product backlog, working with technical teams to ensure sprint level releases are aligned to the strategic product roadmap.
• Prioritize features, enhancements, and experiments based on business goals and user needs.
• Work closely with engineering and design teams on a day-to-day basis to resolve challenges and ensure we build quality products our users love while championing agile software development best-practice
• Analyse data and run market research, also research on existing users, supporting the Senior Product Manager to gather feedback from client and account teams to inform your work and track product success
• Manage the roll out of the product within the business (e.g. system and process updates, communications and training to all appropriate areas). Support the Learning team to produce training and education materials for internal and external upskilling where required.
• Role model our dunnhumby values: Passion, Curiosity, Collaboration & Courage

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. Everyone’s invited.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof.  We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact stephanie.winson@dunnhumby.com to discuss how we can meet your needs. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

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