Product Manager - Retail & Insights

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

Job purpose

Work closely with the product squad to define and deliver user centric offerings that add value.

• You will do this by forming a deep understanding of user needs and current product offerings that allow you to write, manage and execute against requirements.
• Begin to build your product maturity by working to understand and align to the broader product strategy and business objectives.

Key accountabilities

• Set the stage: Develop a point of view or vision for the future of the product domain that you are responsible for which should align with both company and user goals. Partner closely with clients, client facing teams & your product squad to develop and maintain both Objectives & Key Results (OKRs) and a roadmap to communicate the direction that your product is going to achieve the vision.
• Execute with Excellence: Lead your squad through the day-to-day by planning, facilitating and executing.
• Planning: Ensure roadmap is refined, ladders up to organizational OKRs and your domain’s roadmap and is prioritized so that the team is always clear on the next problems they should work to solve.
• Facilitate: Organize and facilitate working sessions, such as product discovery, backlog refinement or technical discussions as needed by your team.
• Execute: Deliver high quality artifacts such as user stories, user journey flows or any other artifacts that may help to communicate the needs of the users and the business that need to be met.
• Measure what matters: First you will determine what measurements are important to know whether your product is successful (i.e. what does success look like for my product). Then you will partner with your squad to ensure measurement plans are put into action and maintained so that relevant data is available and used to drive decision making around your product.
• Practice core product skills: Continuously working to develop and hone the following skills:
• Bring others on the journey: develop clear communication and resources that tell the story of your product (e.g. what do we have now, where are we going, how it aligns to company objectives and customer problems etc) and share this information with others as appropriate. Always be ready to tailor the message to the audience.
• Know our business: Gain and maintain a clear understanding of where the business is headed and work to understand how your squad contributes to these efforts. Job family Product Management & Development Sub family Product Management Grade Associate
• Comprehend the market: Work to gain an understanding of the market we compete in – including competitive functionality. 
• Understand your users: Partner with your squad to build a detailed understanding of both client needs and end user engagement.
• Partner with others: Develop relationships with all of the teams that Product partners with to deliver products to market including: Product Marketing, Commercial teams, Implementations, etc.

Be a dunnhummbian: Actively demonstrate dunnhumby values and behaviours – passion, curiosity, courage, and collaboration.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof.  We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact stephanie.winson@dunnhumby.com to discuss how we can meet your needs. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)