Senior Research Lead

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

dunnhumby Norway AS is a joint venture between Coop Norge Handel AS and dunnhumby ltd. Based on the Customer First principle, we deliver customer insight and data-driven marketing for Coop and its suppliers. dunnhumby Norway has 40 employees in Norway and 15 employees in India.

We’re looking for a Senior Research Lead to own, develop and deliver the Coop Member panel in close collaboration with Coop

The Coop Medlemspanel is one of Norway’s largest research panels with over 70,000 active members. The panel combines attitudinal and behavioural to help Coop and suppliers understand the ‘why behind the buy’ while also giving Coop’s Members an active voice with Coop.

This is an exciting opportunity to further develop your research, analytical and consulting skills working with a unique data set, whilst also helping shape the future of the panel. In the role you will have accountability for the management and delivery of the Medlemspanel work plan, leading every aspect from survey targeting and questionnaire development to data analysis and delivery of the final reports. You will work hand-in-hand with the Coop owner of the Medlemspanel, supporting the operational running of the panel and act as a trusted advisor to Coop.

You will be required to have a strong understanding of research techniques and processes, using analytical expertise to draw upon dunnhumby’s different data sets to deliver integrated attitudinal & behavioural insight in a compelling and actionable way, whilst at the same time being a strong team player and relationship builder.

At dunnhumby, you will work in a world-leading retail data science company with specialist expertise in customer data, research, category management, customer communications and media. You will experience being part of a large international network, but at the same time work closely with Coop in a dynamic environment with opportunities to experiment and learn.

Who are you?

• Master’s degree (or equivalent) in Business, Marketing or Research
• Have a recognised qualification in Market Research
• Have experience working with Market Research preferably within the Retail industry
• Have strong analytical skills being able to work hands-on with data and turning this into insight and recommendations
• Are structured, result-oriented and aware of responsibility
• Are curious and solutions oriented and not afraid to challenge established truths
• Are a collaborative team player with ability to proactively lead and drive projects and initiatives
• Are fluent and have good written skills in both Norwegian and English.

What we can offer?

• Great focus on personal development with our own learning portal and mentoring programme
• An international and professionally strong environment with access to cutting-edge expertise in a wide range of subject areas within retail and data science
• A vibrant working environment with various networks for diversity and inclusion, including dh Women's Network, dh Proud, dh Parent's & Career's, dh One and dh Thrive
• A forward-leaning culture with talented people who value our values Passion, Collaboration, Courage and Curiosity
• A work environment that facilitates a balance with your interests outside of work with early Fridays and your birthday off.
• A dynamic office routine with a presence at our office in central Oslo, at Coop, at a brand supplier or at home
• Competitive conditions with good insurance and pension terms

For further information, contact Jon Locke on 90504553.  We look forward to hearing from you!

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof.  We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact stephanie.winson@dunnhumby.com to discuss how we can meet your needs. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)