Engineering Manager

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We seek a highly skilled and motivated Engineering Manager to join our talented team. As the Engineering Manager, you will drive our projects' technical direction and innovation. Your expertise in 
software architecture, cloud development, and DevOps best practices will be instrumental in ensuring the success of our products. In this hands-on role, you will work closely with cross-functional teams to lead and guide the development process, optimise workflows, and actively develop junior engineers while providing mentorship to nurture their growth.

What we expect from you:

1. Technical Leadership: Provide strong technical leadership to the development team by setting the technical vision, defining best practices, and establishing coding standards. Collaborate with product managers and stakeholders to translate business requirements into technical solutions. The lead engineer is responsible for being the guardian and owner of non-functional requirements, overseeing their backlog and prioritisation. They are also accountable for ensuring the timely delivery of these requirements in conjunction with implementing new features. 
2. Software Architecture: Design and architect scalable, reliable, secured, high-performance software systems that leverage technologies such as .NET, React, Python, Spark, and cloud platforms (GCP and Azure). Promote a modular and maintainable architecture that accommodates future growth and changes. 
3. Cloud Development: Leverage your expertise in cloud platforms like Google Cloud Platform (GCP) and Microsoft Azure to design, deploy, and manage cloud- based applications and services. Optimise the performance and cost-effectiveness of cloud resources.
4. DevOps Best Practices: Champion DevOps best practices within the team and across the organisation. Implement trunk-based development, mono repo strategies, and CI/CD practices to ensure rapid and reliable software delivery.
5. Code Review and Quality Assurance: Conduct thorough code reviews to maintain code quality, identify performance bottlenecks, security vulnerabilities, and ensure adherence to coding standards. Implement testing strategies to validate the functionality and resilience of software components.
6. Technical Mentoring: Coach and mentor junior engineers, fostering a culture of continuous learning and growth. Share your knowledge and expertise through workshops, presentations, and documentation.
7. Collaboration: Work closely with cross-functional teams, including product managers, designers, and QA engineers, to deliver high-quality software solutions collaboratively. Effectively communicate technical concepts to non-technical stakeholders.
8. Research and Innovation: Stay up to date with the latest trends and advancements in software development, cloud technologies, and best engineering practices. Recommend and implement innovative solutions to improve our products and development processes.
9. User Support and On-Call Responsibilities: Purpose: Provide technical support to users, address their queries, and ensure prompt issue resolution. Participate in an on-call rotation to respond to critical incidents outside regular working hours.

Required Skills:

• Bachelor's or master’s degree in computer science, Software Engineering, or related field.
• Proven experience as a Lead Engineer or Tech Lead, guiding software development projects from conception to delivery.
• In-depth knowledge and hands-on experience with technologies like .NET, Python, Spark, Git (GitLab), Docker, and Cloud development (GCP and Azure).
• Strong expertise in software architecture, cloud development, and DevOps best practices.
• Experience in designing and working with distributed systems, understanding error propagation, and applying cloud-native architecture design patterns.
• Demonstrated ability to lead and inspire a team, fostering a collaborative and inclusive work environment.
• Strong problem-solving skills, with the ability to tackle complex technical challenges and find innovative solutions.
• Solid understanding of agile methodologies and project management practices.
• Excellent communication skills, both written and verbal, with the ability to explain complex technical concepts in a simple and understandable manner, especially to non-technical stakeholders such as PMs, UX designers, and other team members.
• A passion for continuous learning and staying updated with the latest industry trends.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof.  We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact stephanie.winson@dunnhumby.com to discuss how we can meet your needs. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)