Organisation Effectiveness Manager

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We’re looking for an Organisation Effectiveness Manager who expects more from their career. Joining our amazing People team, you'll work with world-class and passionate people to ensure all the moving parts of the business work efficiently and strategically together, by focusing on optimising structures, workflows and operating models that drive business success. This role goes beyond transitional organisation design; it requires a systems thinker who can analyse complex environments, pinpoint inefficiencies or opportunities, and develop holistic solutions that drive efficiency, agility, and business impact. 

What you’ll be working on

• Developing workforce planning strategies that align business needs with talent optimisation 
• Assessing workforce structures, operating models and business systems to enhance flexibility and scalability.
• Advising leadership on structural adaptations to continuously future proof the organisation against industry shifts and emerging workforce models and trends.  
• Drive enterprise-wide organisational improvements, without being bound by existing structures.
• Leading workforce change initiatives, ensuring effective implementation, stakeholder engagement and achievement of key results

What we expect from you

• Knowledge of organisational design principles, but with a forward-thinking and adaptive approach. 
• Proven experience in organisational effectives, transformation or business strategy roles. 
• Strong analytical skills with the ability to assess complex systems and develop holistic solutions. 
• Change management expertise, with a track record of leading and embedding transformation initiatives. 
• Ability to navigate ambiguity and work autonomously across functions and missions. 
• Excellent stakeholder management and influencing skills at all levels

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof.  We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact stephanie.winson@dunnhumby.com to discuss how we can meet your needs. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

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