Group Account Manager

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

Group Account Manager – CPG Growth Strategy

Location: London | Hybrid 

Are you a senior commercial leader with deep CPG expertise and a passion for unlocking growth through data-led strategy? At dunnhumby, we’re looking for a Group Account Manager to lead high-impact client relationships across Tesco Group entities, driving joint value creation for global brands.

This is a pivotal role within our Client Leadership team, where you’ll act as a strategic advisor to senior stakeholders, shaping future propositions and delivering measurable commercial outcomes.

What you’ll do:

• Own and deliver strategic account plans for major CPG clients, aligning insight-led solutions with their growth ambitions.
• Drive commercial growth, identifying scalable opportunities and expanding scope beyond briefs.
• Build trusted partnerships with C-suite stakeholders across Marketing, Product, Category, Sales, and Executive teams.
• Lead innovation, designing and piloting new propositions that deliver measurable impact across Tesco and brand partners.
• Influence internal roadmaps, ensuring dunnhumby’s products and solutions are client-first and commercially relevant.
• Champion client needs across dunnhumby, Tesco, and external partners to maximise joint value.
• Use consultative and challenger sales methodologies to drive revenue and long-term impact.

What you’ll bring:

• Extensive experience in senior commercial roles within leading CPGs or brand organisations.
• Proven success in driving sales and margin growth through strategic account planning and transformation.
• Strong track record of leading cross-functional teams and managing complex stakeholder relationships.
• Deep understanding of consumer, retail, and data-led marketing landscapes.
• Experience in coaching and developing high-performing teams.
• Comfort operating in ambiguity and pivoting quickly to market signals.
• Thought leadership in data, insight, and brand growth strategy.

Why join dunnhumby?

We work at the intersection of retail, data science, and brand strategy, helping the world’s biggest CPGs grow through smarter decisions. You’ll be part of a collaborative, forward-thinking team that’s shaping the future of retail media and customer insight.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof.  We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

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