Insights Enablement Lead

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

dunnhumby is looking for an Insight Enablement Lead to join them on a permanent basis. The role will be responsible for the enablement of sales and measurable customer-first value creation for a specific capability area, consisting of a portfolio of products and services. 

Key accountabilities 

• Ensure products and services available to clients have distinctive use-cases and effective processes for creation of value. 
• Develop capability, competency and knowledge within the sales, client success and insight analyst teams in order to maximise both sales and value creation.
• Assess, optimise and collaborate to develop a complete proposition for your specific capability area that meets evolving client needs
• Define client targeting criteria to enable identification of new opportunities, whilst supporting the team to constantly evolve sales discovery competency linked to the capability area.
• Create or maintain sales collateral for the products within the capability area, and ensure access to relevant materials.
• Measure value as per established process and coordinate efforts of champions and Natural Work Teams to build a repository of case studies, demonstrating how the products have been used to create value, and translating these to sales support collateral where applicable.
• Develop broad understanding of the capability area as it applies to CPGs and Retailers in order to define potential areas of collaboration.  
• Engage with the Retailer to develop processes for value creation, communicate success stories, and build confidence in the products/services offered to CPGs
• Work with the Product team relevant to your specific capability area to influence and evolve product developments to meet more client needs. Champion our team and people.
• Ensure efficient utilization of our full suite of products to build strong insights, stories and projects, demonstrating value and driving enhanced usage and renewal of products 
• Manage risk effectively, provide visible and consistent leadership on our Values and Code of Business Conduct and act where you see issues

Qualifications & Experience 

• Bachelor’s degree or equivalent in any subject
• Experience in data analysis and insights storytelling
• Experience in establishing processes to create mutual value
• Experience or strong understanding of specified capability area
• Strong understanding of or prior experience in the Retail/CPG industry
• Relevant work experience

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof.  We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)