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Measurement Strategy - Senior Manager

London

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. 

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

 

Tesco Media is the ultimate media partner to brands. Built on unrivalled customer insight, it’s a media owner with soul, scale, and storytelling power. Tesco Media helps brands and agencies connect meaningfully with customers, drive creative effectiveness, and grow at the point of purchase. 

Through Tesco, the UK’s largest grocery retailer with over 24 million Clubcard households - representing nearly every home in the UK - Tesco Media offers brands an unparalleled view into the motivations and behaviours of the nation. It is perfectly positioned to solve business’s greatest marketing challenges, unlocking growth by enabling brands to connect with customers in meaningful ways online, in-store and via its offsite partners, all while enhancing the shopping experience for its customers. 

We’re looking for a Senior Manager, Measurement Strategy who expects more from their career. Sitting with the Measurement Team, this role will help shape the future of measurement within one of the fastest‑growing areas of media. This is an opportunity to work at scale within our market‑leading retail media business, exploring new opportunities and driving the evolution of how we measure media effectiveness across a rapidly expanding ecosystem.

In this role, you will act as a trusted advisor to our Propositions, Product, and Data Science teams, as well as external Measurement Partners, on all aspects of Retail Media measurement. You will build measurement strategies for Tesco Media’s brand-led propositions, alongside channel‑specific strategies spanning Store, Social, CTV, Programmatic and more.

You’ll play a pivotal role in shaping product and partnership roadmaps, influencing future capabilities, and supporting go‑to‑market plans. Working with internal and external specialists, you will help define, innovate, and elevate the Tesco Media measurement strategy.

What You’ll Do

Develop Measurement Strategy for Tesco Media Propositions and Tesco Media Channels (Store, Onsite and Offsite)

  • Develop measurement strategies and frameworks to evaluate Tesco Media’s brand and performance propositions, omnichannel and full-funnel campaigns.
  • Develop channel specific and cross channel measurement strategies and frameworks, accounting for channel nuances and proving channel effectiveness (Store, Onsite, Social, CTV, Programmatic, etc.).
  • Partner with Product and Data Science on methodology design, experimentation, and pilot development.
  • Validate KPIs and success metrics aligned to Brand and Performance Propositions, taking account of channel dynamics.
  • Work closely with Data Science to shape reporting approaches, templates, and automation plans.
  • Support Proposition go‑to‑market strategies with clear measurement narratives, test‑and‑learn plans, and success criteria.
  • Work with Data Science on cross‑campaign and cross‑channel analysis to identify media best practices and optimize performance.
  • Identify, evaluate, and collaborate with external measurement partners to provide 3rd party proof points and validation.

We’re Looking For

  • Bachelor’s degree in an analytical field (e.g., Computer Science, Engineering, Mathematics, Statistics, Economics, Finance) or equivalent experience.
  • Strong brand and performance experience.
  • Strong stakeholder management experience, working with internal teams, clients, agencies, and partners to develop and implement measurement methodologies.
  • Proven ability to use data and analytics to generate insights and inform strategic decisions.
  • Previous experience in retail, eCommerce, FMCG, retail media, advertising, or a related field.
  • Excellent communication and relationship‑building skills, with the ability to simplify complex technical topics for diverse audiences.
  • Strong understanding of advertising measurement approaches (including experimentation and modelling) across performance and brand outcomes.
  • Experience analysing and manipulating datasets and applying statistical techniques to uncover patterns and insights.
  • Proficiency with data manipulation tools.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof.  We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

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Global Diversity and Inclusion Questions

At dunnhumby, we utilise our diversity of thought as our competitive edge.

We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.

Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.

We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.

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