Client Partner

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. 

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

 

Tesco Media is the ultimate media partner to brands. Built on unrivalled customer insight, it’s a media owner with soul, scale, and storytelling power. Tesco Media helps brands and agencies connect meaningfully with customers, drive creative effectiveness, and grow at the point of purchase. 

Through Tesco, the UK’s largest grocery retailer with over 24 million Clubcard households - representing nearly every home in the UK - Tesco Media offers brands an unparalleled view into the motivations and behaviours of the nation. It is perfectly positioned to solve business’s greatest marketing challenges, unlocking growth by enabling brands to connect with customers in meaningful ways online, in-store and via its offsite partners, all while enhancing the shopping experience for its customers

We’re looking for a driven Client Partner (Non-Endemic & Rewards) who wants more from their career—someone motivated to exceed targets, unlock growth, and shape how brands engage with retail media.

In this role, you’ll work across a diverse portfolio of non-endemic advertisers (e.g. Auto, Travel, Entertainment, Financial Services, Government) and Clubcard Rewards partners (e.g. Disney+, Intrepid, PizzaExpress). You’ll play a key role in defining how these brands leverage Tesco Media to drive measurable business growth.

This is a hybrid role combining account management and new business development—supporting senior client partners while building your own pipeline and driving revenue.

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What you’ll do

• Deliver market-leading media plans in response to client and agency briefs
• Drive revenue through upsell, cross-sell and new business opportunities
• Own and manage a strong sales pipeline, against quarterly and annual targets
• Build and grow relationships with clients, agencies, and internal stakeholders
• Partner with agency teams to identify new growth opportunities
• Collaborate cross-functionally (insights, measurement, strategy, planning) to deliver best-in-class campaigns
• Analyse and present campaign performance, with clear commercial recommendations
• Act as a trusted advisor—confidently challenging client strategies to maximise impact
• Champion Tesco Media products and drive platform adoption
• Support campaign delivery through close collaboration with account and operations teams

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What we’re looking for

• Experience in the advertising industry (media sales, retail media and/or media agency)
• Experience in media sales and/or account management, with a strong track record of meeting targets and delivering customer satisfaction
• Experience in retail media and/or non-endemic categories is a plus
• Passion for Retail Media and a strong understanding of Tesco Media products and services
• Extensive knowledge of brand, performance and digital marketing ecosystems, including key metrics and measurement approaches
• Proven ability to build relationships with stakeholders to drive revenue growth and platform adoption
• Strong commercial mindset, with experience managing pipelines, forecasting accurately, and exceeding targets
• Highly analytical, with strong Excel and PowerPoint skills and experience working with complex datasets to generate actionable insights
• Confident communicator and presenter, able to influence stakeholders at all levels
• Self-motivated, results-driven, and comfortable operating in a fast-paced environment
• A collaborative team player, experienced in working cross-functionally
• Good understanding of the UK media agency landscape

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof.  We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)