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At dunnhumby, we’re the global leader in Customer Data Science, helping businesses thrive in the data-driven economy. With over 2,000 experts worldwide, we empower some of the world’s most iconic brands—including Tesco, Coca-Cola, Meijer, and Procter & Gamble—to put the Customer First and drive growth through data-driven insights.

We partner directly with Walmart Data Ventures and their platform Scintilla to deliver consulting, training, and customer-centric insights that help Walmart merchants and CPG partners unlock growth. If you’re passionate about turning data into action, driving better decisions, and helping the world’s largest retailer better serve its customers, we’d love to meet you. Join us to learn how you can be part of a team that’s shaping the future of retail

About the Role

We’re looking for a Shopper Insights Client Lead (Retail) to join our Walmart team in Bentonville. In this client-facing role, you’ll become a trusted advisor to Walmart Data Ventures Partners working side-by-side with them to support internal Walmart teams, helping the Walmart business to use customer insights to make better, customer-led decisions. Using customer insights derived from our data platform and eventually partnering with our data science team, you will own, develop, and deliver data-driven analysis that drives recognizable value, client satisfaction, and long-term relationship with Walmart. You will work with Walmart Merchandising and other cross-functional teams to help them use Walmart customer insights to place the customer at the heart of their decision-making.

What You'll Be Doing

You’ll combine customer insight, commercial understanding and relationship management to help Walmart stakeholders unlock growth opportunities and place the customer at the heart of decision-making.
Building trusted relationships with Walmart Data Ventures partners and other internal stakeholders.
Developing and delivering data-driven analysis that delivers clear value and client satisfaction.
Translating customer insight into practical recommendations across assortment, category management and shopper strategy.
Managing projects from concept through to delivery, ensuring high-quality outcomes and stakeholder alignment.
Demonstrating the value of dunnhumby’s customer data and insight capabilities through a consultative approach.

What We're Looking For

We're interested in people who are naturally curious about shoppers and passionate about helping clients make smarter decisions through data and insight.

Mobility to be based in Bentonville
Bachelors degree in a relevant subject
Relevant experience with CPG, Merchants or Retailers
Client facing or stakeholder management experience
Experience with customer insights and consultative approach to selling
Project Management experience

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At dunnhumby, we utilise our diversity of thought as our competitive edge.

We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.

Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.

We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.

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Shopper Insights Client Lead (Retail)

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