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Freelance Vice President, Client Experience

Chicago, Illinois, United States

Freelance Vice President, Client Experience, Healthcare

We are seeking a strong Freelance Vice President to join our Healthcare Practice. The Vice President will have proven leadership and client service skills, and experience managing integrated communications programs. The candidate will be the day-to-day contact for clients, manage communications across a cross-functional agency team as well as client team, and support flawless execution in the most efficient and productive way. They will display personal ownership and accountability for client engagement, with the ability to cultivate and nurture long-term partnerships and client satisfaction.

Responsibilities:

  • Manage workstreams with a focus on supporting branded and unbranded disease awareness campaigns with grassroots, community-level activations.
  • Under senior guidance, support development of strategic plans and recommendations tailored to clients’ unique organizational profiles.
  • Draft key messaging and execute on materials proposed in plans, including but not limited to branded and unbranded disease awareness campaigns.
  • Maintain daily client contact, serving as a trusted resource and advisor.
  • Facilitate cross-functional team integration (strategy, creative, integrated media specialists, etc.) to deliver on client plans.
  • Act as an effective, two-way translator between clients and teams, actively counseling development of work in the best interest of all parties.
  • Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience.
  • Have ownership of client financials and profitability.
  • Coordinate integration with other agency partners.
  • Successfully navigate conflicts across internal stakeholders, clients and agency partners.
  • Manage ongoing team resourcing/staffing to ensure successful delivery of work product.
  • Actively participate in agency development and assist with new business

Basic Qualifications:

  • Bachelor’s Degree in Marketing, Communications, Public Relations or related field
  • At least 6-9 years’ PR/communications experience
  • Strong project management skills and attention to detail
  • Experience managing high-performing teams; mentoring team members
  • Confident presenter and persuasive speaker

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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