Account Manager, Business Leadership – Retail Experiences

*This role is open to applicants within a commutable distance of Bentonville, Arkansas.*

WHAT ARE WE LOOKING FOR
Momentum Worldwide is looking for a driven Account Manager to be a key member of the Business Leadership team in support of a global retail client. In this role you will be responsible for leading the development and execution of omnichannel initiatives enabling meaningful connections for the client’s vast customer base. This role will be based near our client’s Headquarters and will be required to report to their office a few days a week. You will be the day-to-day point person for the client and external partners, and will be responsible for pushing forward the vision and strategy for the projects you are leading. We’re looking for a highly motivated self-starter who is comfortable working independently. We’re looking for someone who is detail oriented and highly organized as you’ll be developing and leading key operational processes. The ideal candidate excels at creating and actively maintaining relationships, is a strong communicator, consistently strives to identify and solve client business challenges, and can provide guidance to junior team members. This individual also has experience in the CPG industry and/or the Retail industry, and the experiential space is a plus.

HERE’S WHAT YOU’LL DO (RESPONSIBILITIES)

• Provide day-to-day management of the client’s business and internal team, managing relationships and expectations in accordance with agency philosophy
• Actively forge and maintain relationships to deliver exceptional client service to our client and a variety of our client’s partners (brands)
• Manage the development and execution of concurrent experiential programs and omnichannel initiatives
• Establish effective relationships across agency multi-disciplinary teams at the mid-to-senior level, working cross-functionally to solicit and convey all necessary information in a timely manner, ensure brand strategy and objectives are being met, and troubleshoot issue as they arise
• Managing day-to-day communication with internal and external partners and scheduling client owned programming
• Management of weekly client internal newsletter – ideation, build out and leading content collection from partners
• Attend and contribute to client presentations, providing clear set-up and understanding of workstreams as key active member of business leadership team
• Possess full knowledge of agency’s offerings, mission, and vision
• Travel to support experiences as primary client contact on the ground as needed
• Supporting Momentum’s Values
• All other duties as assigned

 
HERE’S WHAT WE’RE LOOKING FOR (QUALIFICATIONS & REQUIREMENTS)

• Bachelor’s degree preferred
• 4+ years of relevant marketing experience in the CPG industry and/or retail
• Agency experience, in particular in the live events industry, with solid understanding of agency processes, department functions and workflow
• Demonstrated ability to develop & manage strong client relationships and lead external partners within an IAT setting
• Proven success in managing internal partners through process, particularly within a creative environment
• Highly organized and calm under pressure, with ability to be flexible, multi-task and react in a fast-paced environment
• Self-motivated, enthusiastic, resourceful, proactive, and solutions-oriented
• Strong writing and communication skills with ability to communicate points-of-view succinctly, thoroughly, and confidently both in writing and verbally
• Self-starter and resourceful, with a proven ability to “get-the-job-done”, whatever it takes
• Strong budget creation and management skills, with the ability to deliver within/under assigned budget, and hold teams accountable to tracking and reporting
• Effective project management and prioritization skillset, particularly on large projects with many moving parts
• Detail oriented – ability to manage and update clients entire event calendar across all workstreams
• Knowledge and experience with tools like Smartsheet, Airtable or other process and workflow flow tools a plus
• Polished, professional demeanor, projects confidence and enthusiasm for the business
• Travel as required by Client/Agency team

ABOUT US – MOMENTUM WORLDWIDE 
Momentum is an agency of doers. We make the industry’s most disruptive, entertaining, shareable, unforgettable experiences for our clients and their fans. We do it by bringing people closer to what they love, in original and unexpected ways. Whether it’s a physical activation, a virtual experience, or a piece of unique branded content, it’s all part of what we call the Total Brand Experience — ideas that solve business challenges, through best-in-class Consulting, Strategy, Analytics, Experience Design, and Production.

We want you to help brands do amazing, unprecedented, wild things, creating experiences that people never forget.

WHAT CAN YOU EXPECT FROM MOMENTUM

At Momentum, we expect our employees to embody our values!
Our Core Values of Be One, Do Great Work, Have Fun, Give Back and Grow empower an environment where we challenge ourselves professionally and encourage each other personally.

At Momentum, we make our differences matter!
Who we are matters.  We choose to hire diverse voices from all walks of life.  We choose to make our culture one where everyone can be their authentic self and speak in their voice. We choose to give each other permission to get things wrong, so we can learn to make them right.  We choose to celebrate the bravery of our peers and we choose to be collectively responsible.

At Momentum, we make our actions matter!
Making it matter means always choosing the sustainable option. It means designing waste out from the start.  It means working with the right materials. Sourcing locally, innovating off-the-shelf solutions and reusing and repurposing. It means powering smarter. Traveling less. And only working with vendors who do the same. Make it matter means becoming the first experiential agency in the world to receive 2 ISO certifications.

At Momentum, we make our people matter!
We choose to make your workplace part of your wellbeing. We choose a hybrid work model. We choose no meeting Fridays. We choose to let ourselves take as much Time Well Taken (vacation) as we need. We choose education programs that help our people develop professionally and personally. We choose tuition reimbursement. We choose to match your 401K. We choose to make your financial wellbeing our priority. We choose to make our people’s lives matter.

MOMENTUM BENEFITS

• Flexible Time Off (our flexible benefits plan that allows you take the time you need)
• Hybrid Work model – ability to work from home or in office
• Holidays and Winter Break (agency closes between Christmas and New Years holidays)
• No meeting Fridays
• Curated DE&I programs and initiatives
• Medical, Dental and Vision plans
• Short- and Long-term disability
• 401(K) with company match
• EAP – Employee Assistance Plan
• Tuition Reimbursement
• Work from Home stipend
• Referral bonuses
• Training and development opportunities
• Flexible Spending Account
• Health Saving Accounts

At Momentum Worldwide, we value diversity and the uniqueness of all people. We thrive in an inclusive environment, and we recruit, hire and promote without regard to race, gender, age, color, gender identity, gender expression, sexual orientation, ethnic or national origin, citizenship, religion, sexual preference, military or veteran status, marital status, family status, physical or mental disability – or any other legally protected categories as set forth in the applicable state, federal or local laws. This policy applies to all aspects of employment including training, compensation, benefits and all other privileges of employment.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.