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Senior Account Director

Detroit, Michigan, United States

**must be able to work hybrid 3 days/week in the Detroit office**

We believe in Extraordinary.

At Jack Morton we create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences for everyone. It’s the future of marketing and there’s nothing passive or predictable about it. We promise every day will be different from the previous one in a very good way.

We take care of each other, as much as we take care of business. We marvel in each other’s uniqueness and revel in what each of us brings to the human potluck that is Jack.

So, if you want to help shape the future of an entire industry, welcome. If you feel work, and the people you work with, can be extraordinary, let’s chat. We’re Jack, and we can’t wait to meet you.

That brings us to you.

Are you a passionate and strategic Senior Account Director ready to lead the charge on a key account? We're looking for a driven individual with a proven track record in internal and external marketing communications who's excited to help drive client NPS (net promoter score) and brand engagement. If you thrive in a fast-paced environment, excel at building strong client relationships, and possess a unique blend of strategic vision and hands-on execution, this is the opportunity for you.

What you’ll be doing

Great Work

  • Understand the client’s business objectives, market landscape, and competitive environment to serve as a trusted advisor and drive innovative, impactful solutions.
  • Proactively anticipate challenges and develop solutions to ensure successful project delivery and client satisfaction.
  • Possess a strategic vision for the client's overall marketing strategy, guiding them toward innovative approaches to measurement, effectiveness, and creatively superior brand experiences. 
  • Collaborate with a cross-functional team of creatives, strategists, and production experts to ensure that all work aligns with brand guidelines, strategic goals, and high standards for quality.
  • Contribute fresh ideas, represent client interests, and clearly communicate feedback to internal teams, ensuring a seamless and collaborative workflow.
  • Be a champion of extraordinary work, providing inspiration, leadership, and expertise in the agency’s offerings.
  • Stay ahead of industry trends and emerging technologies to continuously elevate the quality and impact of our work.

Grow Business

  • Proactively identify opportunities to expand Jack Morton's relationship with the client, leveraging your understanding of their business needs and our agency's capabilities across all global regions.
  • Manage project scope and hours efficiently, ensuring projects are delivered on time and within budget.
  • Identify internal partnership opportunities within Jack or IPG network and manage partner deliverables, ensuring seamless integration and collaboration.
  • Partner with Strategy to develop Award submissions and Case Studies that highlight the success of our work and elevate Jack Morton's reputation.
  • Develop a comprehensive understanding of the client’s current partnerships, service needs, and future objectives to identify opportunities for Jack Morton to provide strategic value and support their business goals.

Grow People

  • Lead team meetings and manage communications, ensuring deadlines are met and fostering team growth.
  • Foster a collaborative and supportive team environment, promoting open communication, knowledge sharing, and mutual respect.

Key Attributes for Success:

  • Executive Presence: Ability to confidently and effectively communicate with senior-level clients, demonstrating a polished and professional demeanor.
  • Strategic Thinking: Proven ability to develop and execute strategic plans that align with client objectives and drive measurable results.
  • Relationship Building: Exceptional interpersonal skills with a demonstrated ability to build and maintain strong, trusted relationships with clients and internal stakeholders.
  • Proactive Problem-Solving: Ability to anticipate potential challenges and proactively develop solutions to mitigate risks and ensure project success.
  • Strategic and Operational Acumen: A rare blend of strategic thinking and operational expertise, capable of both developing innovative solutions and executing them with precision and efficiency. A confident presenter with the ability to articulate complex ideas clearly and persuasively.
  • Hands-On Approach: A proactive and hands-on approach, with the ability to work autonomously within a cross-functional team, delivering exceptional communications, creating efficient processes, and building solutions from the ground up.

Last but not least, we believe in diversity, equity and inclusion. 

Jack Morton and Genuine are equal opportunity employers;  we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. 

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We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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- A person who was discharged or released from active duty because of a service-connected disability.

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