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Associate, Client Experience

New York, New York, United States

Who We Are

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Associate, Client Experience, Consumer

Weber Shandwick has an exciting opportunity for an Associate, Client Experience to join our team. We are seeking a proactive, detail-oriented individual with a passion for beauty and fashion to support a fast-paced, high-profile account.

Job description:

We are seeking a candidate who is consistently one step ahead – always anticipating client and team needs, maintaining real-time coverage trackers, and ensuring meeting materials are prepared for internal and client calls. This role requires initiative and strong attention to detail.  

The ideal candidate should be deeply immersed in the beauty industry and should have a strong understanding of how brands are activating across channels and is eager to proactively share insights and learnings that add value to our clients.

This is a dynamic, always-on account, and we’re looking for someone who thrives in a fast-moving environment and brings a positive, can-do attitude to every task.

Responsibilities Include:

  • Monitor media across print, digital, and social channels for brand coverage and competitor activity
  • Prepare agendas and status sheets for all internal and client meetings including detailed call recaps
  • Assist in compiling weekly, monthly and annual reports
  • Support development of program and campaign recaps
  • Establish and maintain relationships with stylists and stylist agencies
  • Assist with product send-outs, sample coordination, and mailer development
  • Support media outreach efforts during key tentpole moments
  • Begin to build and establish media relationships by attending editor meetings, launch events and other external industry related events
  • Oversee and manage product inventory inclusive of product orders and maintain organization of the product closet
  • Support event and activation planning, execution and onsite staffing
  • Assist with vendor invoice processing and quickly learn and navigate internal financial processes
  • Identify emerging social and industry trends and proactively share relevant recommendations
  • Proactively offer insights and learnings based on media landscape, industry activity and competitor analysis

Competencies:  

  • Excellent written and verbal communication skills
  • Strong attention to detail and organization
  • Ability to manage multiple jobs and priorities in a day across multiple accounts in a fast-paced environment
  • Proactive and solutions-oriented mindset
  • Ability to build trust and rapport with the clients and internal teams
  • Integrated understanding of digital, earned, paid media and social landscapes
  • Passion for beauty PR and deep knowledge of the beauty industry
  • Collaborative team player who contributes ideas and a point of view

Basic Qualifications: 

  • Bachelor's Degree 
  • 1-2 years related professional experience 
  • Beauty experience a plus
  • Must be based in New York and available to work in-office three days a week

Salary range:  $55,000 USD – $60,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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