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Senior Associate, Client Experience

New York, New York, United States

Overview

Current Global is a global communications agency that puts humanity at the heart of everything we do, from our internal culture rooted in empathy to the way we help clients understand that people want to connect with companies and brands as real and human as they are. We say we’re the human-first agency.   

Part of IPG and a member of The Weber Shandwick Collective, we’ve got offices in Asia, Europe, MENAT, North and South America. We boast a client roster including some of the world’s most recognised company names in technology, fashion, digital, healthcare, and medtech. How are we different? The size, speed and agility of a boutique client experience backed by the resources of one of the industry’s leading communications networks.   

Our vision has never been about being the biggest, or even the fastest– growing (that’s a happy by-product). It’s about being the kind of agency that the best talent wants to work for, which truly enables everyone to be their best. Human-first.  

Our Values:

CURIOSITY – We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION – We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

COURAGE – We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made 

IMPACT – We strive to make a meaningful difference in everything we do. Because we owe it to our people, or clients and the world

Current Global -- Sr. Associate, CX

POSITION PROFILE
Current Global is looking for a Senior Associate – Client Experience who is passionate about communications and committed to driving a broad range of awareness and reputation campaigns across a variety of clients. This Senior Associate must be a proactive team member who can leverage their background to support clients with breakthrough public relations and marketing campaigns, addressing key business imperatives. The Senior Associate will collaborate with multiple account teams to manage day-to-day work and serve as a key client contact to ensure flawless strategic execution of the client business objectives. The successful candidate will have excellent writing and communications skills and an ability to translate client needs into project plans. The candidate should have agency or related experience.

PRIMARY RESPONSIBILITIES

  • Develop initial client communications, key messaging and related materials, ensuring deliverables align with program strategies, quality standards and timelines.
  • Leverage earned media expertise; conduct media relations outreach.
  • Manage client expectations by building strong relationships, confidence and trust.
  • Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience.
  • Facilitate cross-functional team integration.
  • Support agency development and assist with new business.
  • Achieve financial acumen in the areas of budgeting, billing and staffing.
  • Contribute to the career growth of junior team members, serving as mentor and role model.

MINIMUM REQUIREMENTS

  • 2-3 years of experience, preferably with some agency experience
  • Strong decision-making and project management skills
  • Ability to translate client needs into workable plans/projects
  • Confident presenter and persuasive speaker
  • Self-motivated, entrepreneurial and endlessly curious
  • Minimum: Bachelor’s Degree

Salary range: $66,300 USD - $70,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

The Weber Shandwick Collective is proud to be an Equal Opportunity/Affirmative Action employer. The Weber Shandwick Collective recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-GH

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