Director, Managed Markets Liaison

Company Overview:

Dyne Therapeutics is focused on delivering functional improvement for people living with genetically driven neuromuscular diseases. We are developing therapeutics that target muscle and the central nervous system (CNS) to address the root cause of disease. The company is advancing clinical programs for myotonic dystrophy type 1 (DM1) and Duchenne muscular dystrophy (DMD), and preclinical programs for facioscapulohumeral muscular dystrophy (FSHD) and Pompe disease. At Dyne, we are on a mission to deliver functional improvement for individuals, families and communities. Learn more https://www.dyne-tx.com/, and follow us on X, LinkedIn and Facebook.  

Role Summary:

The Director, Managed Markets Liaison (MML) is an experienced field medical expert who plays a strategic role on the field medical team with depth and breadth of business acumen, therapeutic knowledge and serves as an informal leader on the team. The person in this role will be a customer facing, field-based extension of our Medical Affairs team. The MML’s key objective is to create impact through advancing patient outcomes, medication access, and customer experience within an assigned set of national/regional payer accounts. This individual will serve as a key scientific resource, engaging with healthcare decision-makers and other medication access stakeholders to provide scientific, health economic, and clinical support for our portfolio.  The Director, Managed Markets Liaison, will report directly to the Executive Director, Medical Affairs Managed Markets Team Lead.

Primary Responsibilities Include:

• Serves as medical lead, engaging in timely and compliant scientific, health economic, disease state exchange with payers and other healthcare decision makers
• Develops strategic customer account plans that are aligned with both medical and access strategies, including identifying and building relationships with key customers at payer organizations and other healthcare decision makers
• Gathers high-level customer insights that shape and inform company and access strategy
• Responds to unsolicited medical information requests in a timely, accurate, and compliant manner
• Serves as an internal subject matter expert and provides training as needed for Market Access team and other divisions
• Provides insight, input, and support towards the development of payer facing field tools and resources
• Builds awareness of the company within the payer and access community
• Supports internal health economic and outcomes research (HEOR) initiatives
• Demonstrates thorough knowledge of the company, its investigational products and current research, and payer landscapes impacting the company portfolio
• Attends key national and regional payer, HEOR, and medical conferences to gather insights, assess the competitive landscape, and strengthen relationships
• Provides strategic leadership within the team as a peer leader and mentor, motivator, problem solver, and contributes to the overall team strategy
• Collaborates with internal teams (ie. Market Access, HEOR, MSLs, Patient Advocacy, Commercial, Legal, Compliance) to maintain a customer-centric, compliant approach within assigned territory
• Manages administrative tasks (e.g., Veeva CRM, expense reports, compliance modules) efficiently, including customer profiling and keeping CRM information up to date

Education and Skills Requirements:

• Advanced scientific degree or equivalent required (e.g., PharmD, PhD, MD)
• 8+ years of experience in a relevant pharmaceutical industry, managed care, or HEOR role:
  • Experience as a payer focused field medical liaison and/or
  • Experience in account management, formulary management, trade/rebate, Director of Pharmacy, academic detailing, economic modeling/HEOR, etc.
• Experience with neuromuscular disorders (e.g., DMD, DM1), rare disease, specialty and accelerated approval drugs is highly desired
• Prior launch experience is a plus
• Strong understanding of the US payer system
• Proven ability to work effectively within multidisciplinary teams
• Clear understanding of the role and responsibilities
• Skilled in building and maintaining relationships through scientific expertise and follow-through
• Able to master clinical and health economic data and communicate complex information in a concise and effective way across diverse audiences
• Effective communication skills (written, verbal, presentation)
• Expert in planning, prioritizing, and executing tasks efficiently
• Capable of working independently and managing time in a home office
• Adaptable in ambiguous and dynamic environments

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The statements contained herein reflect general details as necessary to describe the principles functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance workload.

This description is not intended to be constructed as an exhaustive list of duties, responsibilities, or requirements for the position. This position may change or assume additional duties at any time.  The employee may be requested to perform different or additional duties as assigned. All Employees are expected to adhere to all company policies and act as a role model for company values.

Dyne Therapeutics is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.