tags.new

Internal Communications Lead- Contract

Mountain View, US

About EarnIn

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.

We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.

Position Summary:


EarnIn is seeking an experienced Internal Communications Lead to establish and scale internal communications as a core function of the Communications team. This role will own the strategy, systems, and execution of global internal communications to drive employee engagement, leadership alignment, cultural connection, and operational clarity across a growing, global workforce.As EarnIn continues to scale, internal communications has become a critical lever for aligning employees to company strategy, strengthening trust in leadership, and fostering a shared sense of purpose. This role will partner closely with Executive Leadership, People, and cross-functional BU leaders to translate business priorities into clear, consistent, and engaging narratives that reach all employees - wherever they are.This is a hands-on, high-impact role focused on building foundational infrastructure, enabling leadership communication, and creating two-way feedback loops that improve engagement, retention, and connection.

This is a 6 month contract position, 20-30 hours per week. This role is hybrid- with the expectation of working from our offices in Mountain View 2 days per week. Hourly salary range $50.00-$75.00. 

What You'll Do:
Internal Communications Strategy & Infrastructure

  • Establish internal communications as a formal, centralized function with clear ownership, systems, and measurement.
  • Build and manage a structured internal communications framework, including channels, cadence, and editorial calendar.
  • Execute against the purpose, audience, and operating model for all internal communication forums (All Hands, Town Halls, newsletters, Slack, etc.).

Company-Wide Communication & Cadence

  • Re-align company communication touchpoints by shifting All Hands to a quarterly cadence aligned with QBRs, supported by a standardized, repeatable information-delivery framework.
  • Develop and manage a monthly company update (newsletter format) that translates MBRs, priorities, and wins into accessible, engaging narratives.
  • Produce and support Town Halls / AMAs (~7 per year) focused on leadership Q&A, strategic deep-dives, and timely business topics.

Leadership Communication Enablement

  • Partner closely with the Executive Leadership Team to improve clarity, consistency, and impact of leadership communication.
  • Provide content support, templates, and messaging guidance for ELT communications (newsletters, AMAs, updates).
  • Enable effective communication cascade through people managers and team leads, and measure cascade effectiveness.

Culture, Engagement & Community

  • Strengthen connection and belonging across a hybrid, global workforce through storytelling, recognition, and cultural programming.
  • Partner with HR, ERGs, and Community teams to support monthly engagement moments (ERG events, speaker series, culture initiatives, customer events).
  • Spotlight employee stories, team wins, and mission impact to reinforce EarnIn’s values and purpose.

Operational Clarity & Change Communications

  • Support major launches, org changes, reorgs, training initiatives, and company updates with clear, structured messaging.
  • Translate operational forums (MBRs, QBRs) into company-wide narratives that drive understanding and aligned action.

Measurement & Feedback Loops

  • Design and manage monthly pulse surveys to track engagement, clarity, and sentiment.
  • Establish baseline metrics and track progress against defined engagement drivers.
  • Report insights and recommendations back to Communications and leadership teams.
 
Required Qualifications
  • 3+ years of experience in Internal Communications, Employee Communications, Corporate Communications, or related roles.
  • Proven experience building or scaling internal communications in a growing or hybrid organization.
  • Strong executive presence with experience supporting senior leaders and executive teams.
  • Exceptional writing, editing, and storytelling skills.
  • Experience managing multiple communication channels and complex messaging.
  • Comfort operating both strategically and tactically in a fast-paced environment.
Preferred Qualifications
  • Experience working in tech, fintech, or high-growth companies.
  • Experience supporting global or distributed workforces.
  • Familiarity with employee engagement measurement and pulse survey tools.
  • Experience partnering closely with People/HR teams.
  • Strong project management and stakeholder management skills.

#LI-Hybrid

 

At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant. 

EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

Create a Job Alert

Interested in building your career at EarnIn? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...

Should you receive an offer, this will be used for offer and onboarding purposes.

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in EarnIn’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.