IT Business Analyst

Are you an IT Business Analyst who thrives at the intersection of technology and business strategy? Do you have a knack for translating complex requirements into clear, actionable solutions that drive innovation and performance? Look no further — Easygo has the ideal opportunity for you!

What's in it for you?

We’re looking for an IT Business Analyst who’s passionate about bringing clarity to complexity and ensuring no detail gets lost in translation. In this role, you’ll play a critical part in establishing structure, capturing key procedures, and ensuring that what’s said is accurately documented and transformed into meaningful action.

You’ll deep-dive into projects to ask the right questions, uncover what’s truly needed (and why), and connect the dots between business goals and technical execution — helping drive smarter, more aligned decision-making across the board.

Your role with us:

Your role with us will be to serve as the crucial link between our business teams and IT — ensuring that technology solutions are aligned with our strategic objectives.

You’ll work closely with key stakeholders to gather and clarify requirements, perform deep process analysis, and translate business needs into clear documentation including Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), and Confluence pages for the wider project team.

Your work will help streamline communication, reduce ambiguity, and ensure technical delivery is guided by well-defined, traceable requirements. You’ll be joining our high-performing project team and reporting directly to the IT Project Manager.

Who are we?
At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gaming. 

Stake is the world's largest crypto casino, and leads the industry with a seamless online casino and sportsbook experience.

Level up your online entertainment with Kick.com, the vibrant live-streaming platform, which connects millions of gamers and content creators worldwide.

All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. 

Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies. Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 400+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!


What you’ll do:

• Collaborate with project teams and various stakeholders to gather, document, and analyse business requirements.
• Assess business processes and identify opportunities for improvement through various technologies.
• Translate business needs into functional specifications for IT teams.
• Assist in developing process flows to visualise solutions.
• Create and maintain comprehensive business and functional requirement documents.
• Document findings, project updates, and key insights in Confluence for cross-team visibility.
• Ensure all documentation aligns with industry standards and internal best practices.
• Ensure IT solutions align with business goals and regulatory requirements.
• Support the project team so they can deliver projects on time.
• Discuss with the senior project manager to help identify potential risks and recommend mitigation strategies.
• Ensure documentation is maintained and updated according to best practices.

What you’ll bring: 

• Business Administration, Information Technology, or a related field is preferred.
• 2+ years of experience as an IT Business Analyst or in a similar role.
• Strong understanding of business process modelling and analysis.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Be able to handle multiple projects at once.
• Ability to work independently and as part of a team.
• Excellent communication skills, both written and verbal.
• Strong grasp of technical concepts and their business implications
• A hands-on, proactive approach to driving results through stakeholder collaboration, requirements analysis, and strategic problem-solving.

Bonus points if you also have:

• BABOK (or equivalent industry knowledge is advantageous)
• Sports & Gambling industry knowledge is advantageous
• Cryptocurrency industry knowledge would be advantageous
• Proficient with Google Suite (Drive, Spreadsheets, Docs) as well as Slack and Jira

Some of the perks of working with us:

Office Perks & Environment

• In-house baristas serving free coffee, tea, fresh juices, and smoothies
• Daily catered breakfast and regular company-wide events
• Snack walls and drink fridges on every floor
• Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator

Wellbeing & Personal Development

• Access to our Employee Assistance Program for you and your loved ones
• 9,000+ courses on our Learning & Development platform
• One paid volunteer day per year
• Weekly Wednesday massages by professional masseuses

Team Connection & Rewards

• Team budgets for lunches and activities to celebrate achievements
• Social sports teams and participation in Corporate Games
• Easygo branded swag
• Birthday and work anniversary gift vouchers, plus a chance to win prizes 

Events & Experiences

• Company-wide talks with key partners such as Everton FC and Team Sauber in Formula 1
• Office visits from big-name streamers
• Meet Ambassadors like Alex Pereira, Israel Adesanya
• Ballots for exclusive tickets to events like Formula 1, UFC, and more sporting and music events

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experiences, we never discriminate on the basis of race, religion, nationality, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We’re a global team of dreamers, creators, and game-changers from every walk of life, united by a passion for entertainment that inspires the world.

We believe that the best ideas come from different perspectives, so we actively welcome and champion talent from all backgrounds, cultures, identities, and experiences. Whether you're just starting out or bringing decades of experience, your unique voice matters here.